Collections Account Manager

Byrider • Saginaw, MI

4h • Onsite

About The Position

Byrider is seeking a Collections Account Manager to join their team in Saginaw, MI. This role involves working directly with customers to manage accounts, resolve payment concerns, and help customers stay on track. The ideal candidate is a strong communicator, confident, motivated, and comfortable having financial conversations while providing excellent customer service. This position offers the opportunity to balance customer relationships with company goals, negotiate payment solutions, and manage a portfolio from start to finish. It is suited for individuals who thrive in a fast-paced environment, are results-driven, and want a career where their skills make a significant impact.

Requirements

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check

Responsibilities

• Collections
• Customer service
• Customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Benefits

• Health
• Dental
• Vision
• PTO
• 401k
• Career growth opportunities
• Industry-best customer program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed