Collections Account Manager
Byrider•Saginaw, MI
•$17 - $20•Onsite
About The Position
Byrider is seeking a Collections Account Manager to join their team. This role involves working directly with customers to manage accounts, resolve payment concerns, and help customers stay on track. The ideal candidate is a strong communicator, confident, motivated, and comfortable having financial conversations while providing excellent customer service. This position offers the opportunity to balance customer relationships with company goals, negotiate payment solutions, and manage a portfolio from start to finish in a fast-paced environment.
Requirements
- 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
- Good communication, computer & customer service skills
- Able to work the hours listed & 100% onsite
- Able to pass a background check
Responsibilities
- Collections, customer service, customer retention
- Assist with lending/credit origination
- Help ensure branch compliance
- Demonstrate a high level of customer service
- Work with consumer finance software
Benefits
- Health
- Dental
- Vision
- PTO
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
