Collection Support
Pennsylvania State Employees Credit Union•Harrisburg, PA
•Onsite
About The Position
The Collection Support position performs administrative duties in the Credit Solutions unit. Responsibilities include processing inbound and outbound mail, contacting members with delinquent loans, and completing other clerical and administrative duties as assigned by management. The role is scheduled Monday through Friday, 9:00 AM to 5:00 PM, and is 100% onsite.
Requirements
- High school education required.
- Any equivalent combination of experience and education.
Responsibilities
- Make inbound and outbound courtesy calls to members with past-due loans.
- Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
- Open and distribute department mail and support emails.
- Execute checks securely and post them to accounting systems and member accounts.
- Process, maintain, and document returned and incoming correspondence.
- Ensure proper execution of vendor bills.
- Process, maintain, and document cease and desist requests.
- Work with management to process and maintain charged-off collection accounts.
- Assist in training new staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
