Collateral Services Manager II

JPMorganChase • Jersey City, NJ

1d

About The Position

As a Collateral Services Manager II within JPMorganChase’s Lending Services team, you will oversee the documentation and processing of collateral for a diverse portfolio of loans. You will ensure compliance with bank policies and regulatory standards while driving efficient and timely service delivery. The role involves fostering collaboration and trusted relationships with stakeholders, contributing to loan lifecycle activities, and making impactful decisions at the department level. You will also manage a team and mentor junior colleagues, supporting their professional growth.

Requirements

• Three years of experience managing loan collateral documentation.
• Proficiency in strategic planning and time management to optimize operations.
• Advanced critical-thinking and problem-solving skills to analyze and resolve complex challenges.
• Ability to build and maintain trusting relationships using emotional intelligence and communication skills.
• Proven capability in mentoring and guiding junior colleagues.
• Effective interpersonal skills that facilitate clear communication and positive stakeholder engagement.

Nice To Haves

• Expertise in a lending services environment and the ability to make impactful decisions within a team setting.
• A track record of managing multiple tasks efficiently.
• Experience leveraging AI/ML to enhance lending processes and improve decision-making.
• Skill in managing change initiatives and adapting services to evolving market conditions and technologies.
• Market product knowledge to align lending services with industry trends and client needs.
• Ability to create quantitative reports to track performance and support strategic planning.
• Experience implementing anti-fraud measures and applying cybersecurity best practices to protect operations and client data.
• Leadership in project management efforts to execute lending service initiatives and achieve strategic objectives.

Responsibilities

• Oversee documentation and processing of loan collateral, ensuring compliance with bank policies and regulatory standards.
• Use strategic planning and critical thinking to manage and prioritize tasks and address complex situations.
• Foster collaboration with internal and external stakeholders and build and maintain trusting relationships.
• Mentor and guide junior colleagues, contributing to their professional growth and development.
• Drive efficiency in loan collateral services and make impactful decisions at the department level.
• Use emotional intelligence and effective communication to enhance stakeholder engagement and team dynamics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed