Dealer Floor Plan Operations Support - Collateral Analyst
About The Position
The Collateral Analyst supports SmartBank’s Dealer Floor Plan Operations by researching and approving debts and credits and preparing financial reporting. The role ensures that documentation involved in ACH and wire procedures complies with SmartBank and Floor Plan policies and procedures. The analyst serves as a contact for Loan Operations matters involving dealers, in conjunction with the Dealer and Floor Plan Operations Manager, and helps resolve issues with relationship managers and dealers. The position reviews documentation for new dealers, verifies required documents before ACH or wire payoff of a financing source, tracks payoffs, and monitors dealer payments, curtailments, and interest charges for accurate crediting. It also reviews and clears the Floor Plan general ledger daily for manufacturer payment requests placed on a dealer’s Floor Plan line of credit. The role requires attention to detail, sound judgment, customer service, confidentiality, teamwork, and the ability to organize and prioritize daily work. The employee must maintain regular and predictable attendance and be willing to adapt to new ideas and methods. Work may involve prolonged sitting, frequent wrist, hand, or finger movements, and travel to training sessions or meetings. Extended hours may be required as needed.
Requirements
- High school degree or equivalent.
- Ability to handle confidential information in a trustworthy manner.
- Excellent customer service skills in person and over the phone.
- Detail-oriented and able to function in a team environment.
- Ability to prioritize and organize daily workflow.
- Ability to apply knowledge and sound judgment in decision-making using established guidelines.
- Strong written and oral communication skills.
- Proficient computer skills, including Microsoft Windows, Word, Excel, Outlook, and typing.
- Ability to maintain a positive attitude and a high level of integrity.
- Ability to maintain regular and predictable attendance.
- Willingness to accept new ideas and methods and adapt to change.
Responsibilities
- Uphold SmartBank’s core values and core purpose, and adhere to the SmartBank Way.
- Serve as a contact for Loan Operations matters involving dealers, in conjunction with the Dealer and Floor Plan Operations Manager.
- Review all Floor Plan documents for accuracy before onboarding new dealers.
- Ensure required documents are collected and reviewed before ACH or wire payoff to a financing source when onboarding a new dealer.
- Assist relationship managers and dealers in resolving issues.
- Track dealer payoffs and report gaps and bunching of payoffs to the Floor Plan Operations Manager.
- Monitor dealer payments, curtailments, and interest charges to ensure they are credited accurately.
- Review and clear the Floor Plan general ledger daily for manufacturer payment requests and place payments on the dealer’s Floor Plan line of credit.
- Perform other duties as assigned.
Benefits
- Competitive base salary plus performance incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off, holidays, and volunteer time.
- Career growth and leadership development opportunities.
- Values-driven, people-first culture.
- Opportunities to make a meaningful impact in the local community.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
