Collateral Analyst-CIB

Bank OZK•Dallas, TX

About The Position

The Collateral Analyst maintains and validates collateral and loan activity for an assigned portfolio within CIB Lending Services (CIB) / Asset-Based Lending (ABL). The role serves as the primary point of contact for collateral and loan operations, working closely with the CIB/ABL VP of Operations and Portfolio Managers. The analyst monitors portfolio activity and risk, processes and reconciles client collateral and loan information, sets up new loans, handles loan advance requests, and maintains accurate loan system data. The role also ensures client reporting complies with loan agreement terms, trains new clients in reporting procedures, and works with clients to resolve reporting issues.

Requirements

High school diploma or equivalent required.
At least 2 years of experience as a bank teller or in a similar role required.
Proven excellent customer service skills required.
Proficiency with computers and Microsoft Office, including Outlook, Word, Excel, and PowerPoint, required.
Knowledge of bank products and services.
Effective verbal and written communication skills to support internal and external customers.
Strong customer service skills, including the ability to anticipate and respond effectively to requests for service or assistance.
Effective organizational, time management, and project management skills.
Ability to manage multiple tasks with exacting deadlines and adapt to a continually changing environment.
Ability to maintain confidentiality.
Ability to work independently and collaboratively as part of a team.
Accuracy, thoroughness, and attention to detail.
Ability to work effectively with staff and management at all levels.
Effective critical thinking, problem-solving, and analytical skills.
Ability to exercise discretion and judgment in performing essential job functions.
Ability to operate customary business equipment and technology, with or without accommodation.

Nice To Haves

Bachelor’s degree preferred.
Previous work experience in asset-based lending, collateral monitoring, or related financial operations preferred.
Experience with relevant software such as IDS/ABLM.net (Stucky), Monarch, AR Wizard, and/or Microsoft Access preferred.

Responsibilities

Serve as the primary contact for loan operations matters, partnering with CIB/ABL Portfolio Management.
Proactively monitor portfolios, identify and escalate risks, and make risk decisions in accordance with policies, procedures, and regulations.
Process, examine, monitor, and reconcile client collateral and loan information, including sales, credit memos, cash receipts, accounts receivable, inventory, ineligibles, borrowing base certificates, excess availability, and reserves.
Create and enter new loans in the system and reconcile setup against credit approval memos and loan agreements.
Process, post, and reconcile loan advance requests and render decisions in accordance with credit policies and approval authorities.
Reconcile collateral, loan balances, and availability daily.
Establish and monitor collateral, financial, and other reporting requirements in the loan system, and follow up as needed.
Train new clients in reporting procedures.
Ensure client reporting complies with loan agreement terms; work with clients to resolve reporting deficiencies or issues and escalate them as necessary.
Maintain effective risk controls by following policies and procedures, fulfilling risk and compliance obligations, and escalating and remediating issues promptly.
Ensure the accuracy and integrity of loan system data.