COI & Consumer Engagement Manager - Mortgage

U.S. Bank•San Francisco, CA

10d

About The Position

Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping design and execute high-impact business development plans that expand mortgage access across strategic growth markets. Build connections that strengthen consumer and COI engagement models, drive measurable production growth, deepen community partnerships, and raise awareness among the communities served and U.S. Bank employees. The role includes up to 50% travel as business needs require and serves as a resource and coach in the Northern California/Pacific Northwest market.

Requirements

Bachelor's degree or equivalent work experience.
Five to eight years of experience in project management activities.
Ability to travel up to 50% as business needs require.

Nice To Haves

Advanced knowledge of CRA and Affordable Lending.
Demonstrated management and leadership skills.
Strong organizational and analytical skills.
Advanced knowledge of project management.
Ability to identify and resolve exceptions and analyze data.
Excellent verbal and written communication skills.

Responsibilities

Help design and execute business development plans that expand mortgage access across strategic growth markets.
Develop connections and strengthen consumer and COI engagement models to drive production, deepen community partnerships, and increase awareness.
Engage community organizations to create awareness and access to relevant services and products for consumers and COIs.
Participate in and/or lead local events and partner with community organizations focused on advancing homeownership.
Deliver consistent cross-functional and mortgage referrals.
Serve as a resource and coach in the Northern California/Pacific Northwest market, raising awareness of tools that advance homeownership.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.