COI & Consumer Engagement Manager - Mortgage

U.S. Bank•Concord, CA

11d•$104,550 - $123,000

About The Position

Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping design and execute high-impact business development plans that expand mortgage access across strategic growth markets. Develop connections that strengthen consumer and COI engagement models, drive measurable production lift, deepen community partnerships, and increase awareness among communities served and U.S. Bank employees. Engage community organizations to build awareness and access to relevant services and products for consumers and COIs, and participate in or lead local events and partnerships focused on advancing homeownership. Deliver consistent cross-functional and mortgage referrals. Serve as a resource and coach in the Northern California/Pacific Northwest market, promoting awareness of tools available to advance homeownership. The role includes up to 50% travel as business needs require.

Requirements

Bachelor's degree or equivalent work experience.
Five to eight years of experience in project management activities.

Nice To Haves

Advanced knowledge of CRA and Affordable Lending.
Demonstrated management and leadership skills.
Strong organizational and analytical skills.
Advanced knowledge of project management.
Ability to identify and resolve exceptions and analyze data.
Excellent verbal and written communication skills.

Responsibilities

Help design and execute business development plans to expand mortgage access across strategic growth markets.
Develop connections that strengthen consumer and COI engagement, increase production, deepen community partnerships, and promote awareness.
Engage community organizations to create awareness and access to relevant products and services for consumers and COIs.
Participate in and/or lead local events and partner with community organizations focused on advancing homeownership.
Deliver consistent cross-functional and mortgage referrals.
Serve as a resource and coach in the Northern California/Pacific Northwest market, driving awareness of tools that advance homeownership.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.