Coffee Shop Barista

Mount Sinai Medical Center of Florida•Miami Beach, FL

About The Position

The Coffee Shop/Cafe Barista delivers efficient, high-quality food and beverage service while providing a welcoming customer experience. The role processes transactions accurately, prepares and serves menu items according to standards, and maintains product quality and presentation. It follows sanitation, food safety, and cost-control practices, including proper handling and labeling of food and waste reduction. The Barista also supports daily operations by stocking, using equipment, and maintaining a clean work environment, while demonstrating customer service, teamwork, and flexibility to meet operational demands. This is a full-time position with benefits. The schedule is Monday through Friday, with weekends rotated. On-the-job training is provided.

Requirements

  • High school diploma or GED certificate preferred; the degree requirements section lists a GED or high school diploma.
  • ServSafe Food Handler certification from the ServSafe National Restaurant Association.
  • Demonstrated knowledge of food-service sanitation.
  • Coffee or food-service experience preferred; on-the-job training is provided.

Nice To Haves

  • Coffee or food-service experience.

Responsibilities

  • Serve food and beverage items courteously, efficiently, and promptly while maintaining service quality.
  • Greet customers respectfully and respond using positive interpersonal skills.
  • Know the names, prices, and portion sizes of food items and explain their contents when needed.
  • Evaluate product quality and report items that do not meet department standards to the Supervisor.
  • Handle customer complaints calmly and courteously, seeking Supervisor assistance when needed.
  • Register sales accurately at the cash register.
  • Prepare and package food items according to approved recipes and production guidelines.
  • Notify management in advance of food items that need replenishment to prevent run-outs.
  • Use portion control and minimize waste as part of cost-control practices.
  • Keep refrigerated items dated, labeled, and covered, and keep units closed when not in use.
  • Follow food-service sanitation practices.
  • Set up the assigned service area promptly and display food cleanly and attractively.
  • Operate equipment according to established procedures.
  • Clean assigned areas, equipment, and utensils as needed and at the end of the shift.
  • Maintain a high performance level and use work time productively.
  • Adapt to workload-schedule changes and demonstrate scheduling flexibility to meet department demands.
  • Perform other duties as assigned.

Benefits

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions
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