Coffee Shop Barista

Hy-Vee, Inc.•La Crosse, WI

6d•Onsite

About The Position

The Coffee Shop Barista prepares and replenishes coffee shop products, serves customers, and helps maintain a clean, stocked, and orderly department. The role involves greeting customers, taking orders at the counter and by phone, answering questions, processing payments, and helping ensure each customer has a positive experience. Hy-Vee provides training and support; prior experience is not required.

Requirements

Ability to follow written and verbal instructions.
Basic math skills for simple addition, subtraction, counting, and recording.
Ability to communicate clearly and in a friendly, helpful manner with customers and teammates.
Ability to stay organized and keep pace in a busy coffee shop environment.
Less than a high school diploma or equivalent is accepted.

Nice To Haves

Up to six months of similar or related work experience.

Responsibilities

Provide friendly, helpful customer service and make each visit positive.
Take customer orders at the counter and over the phone, help customers find products, and answer questions.
Prepare and replenish coffee shop products throughout the shift.
Monitor product freshness and appearance and follow or develop a production list to meet daily needs.
Handle food safely and keep the work area clean, neat, and in accordance with department standards.
Check in products, put them away, and review invoices as needed.
Operate the department register and process payments where applicable.
Remove trash promptly and maintain a tidy department.
Work with teammates to provide a smooth, positive customer experience.
Follow Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.