Coffee Shop Barista

Hy-Vee, Inc.•West Des Moines, IA

14d•Onsite

About The Position

The Coffee Shop Barista provides friendly customer service while preparing and replenishing coffee shop products, keeping the department stocked and clean, and helping customers have a positive experience. The role involves taking orders at the counter and over the phone, answering questions, monitoring product freshness and appearance, and processing payments where applicable. Training and support are provided; prior experience is not required.

Requirements

Ability to follow written and verbal instructions.
Basic math skills, including simple addition, subtraction, counting, and recording.
Ability to communicate clearly and helpfully with customers and teammates.
Ability to stay organized and keep pace in a busy coffee shop environment.
Less than a high school diploma or equivalent is accepted.

Nice To Haves

Up to six months of similar or related work experience preferred.

Responsibilities

Greet customers warmly and provide outstanding, helpful service.
Take customer orders at the counter and over the phone, assist with finding products, and answer questions.
Prepare and replenish coffee shop products as needed.
Monitor product freshness and appearance and follow or develop a production list to meet daily needs.
Handle food safely and keep the work area clean, neat, and up to department standards.
Check in and put away products, and review invoices as needed.
Operate the department register and process payments where applicable.
Remove trash promptly and maintain a tidy department.
Work with teammates to provide a smooth, positive customer experience.
Comply with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.