Coffee Shop Barista

Hy-Vee•Iowa City, IA

6d•Onsite

About The Position

The Coffee Shop Barista provides friendly customer service while preparing and replenishing coffee shop products. The role includes taking orders, answering customer questions, maintaining product freshness and appearance, handling food safely, and keeping the work area clean and organized. Baristas may also check in and put away products, review invoices, operate the department register, process payments, remove trash, assist elsewhere in the store, and take on special projects. Training and support are provided; prior experience is not required.

Requirements

Ability to follow written and verbal instructions.
Basic math skills for simple addition, subtraction, counting, and recording.
Ability to communicate clearly and helpfully with customers and teammates.
Ability to stay organized and keep pace in a busy coffee shop environment.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Less than a high school diploma or equivalent is accepted.

Nice To Haves

Up to six months of similar or related work experience is preferred.

Responsibilities

Greet customers warmly and provide helpful service, including learning customer names and going the extra mile to make visits positive.
Take customer orders at the counter and over the phone, help customers find products, and answer questions.
Prepare and replenish coffee shop products as needed.
Monitor product freshness and appearance and follow or develop a production list to meet daily needs.
Handle food safely and keep the work area clean, neat, and in accordance with department standards.
Check in products, put products away, and review invoices as needed.
Operate the department register and process payments where applicable.
Remove trash promptly and maintain a tidy department.
Work with teammates to provide a smooth, positive customer experience.
Follow the company's dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.