Coffee Shop Barista
About The Position
The Coffee Shop Barista prepares and replenishes coffee shop products, serves customers, and helps keep the department clean, stocked, and operating smoothly. The role involves taking orders at the counter and over the phone, answering questions, preparing products, monitoring freshness and appearance, handling food safely, processing payments, and working with teammates to provide a positive customer experience. The position is performed in a busy store coffee shop environment with multiple priorities and deadlines. Training and support are provided; prior experience is not required.
Requirements
- Follow written and verbal instructions.
- Use basic math skills, including simple addition, subtraction, counting, and recording.
- Communicate clearly and in a friendly, helpful way with customers and teammates.
- Stay organized and keep pace in a busy coffee shop environment.
- Less than a high school diploma or equivalent is accepted.
- Complete a pre-employment drug screen successfully as a condition of employment.
Nice To Haves
- Up to six months of similar or related work experience is preferred.
Responsibilities
- Provide outstanding customer service by greeting customers warmly, learning their names, and helping make each visit positive.
- Take customer orders at the counter and over the phone, help customers find products, and answer questions.
- Prepare and replenish coffee shop products as needed.
- Monitor product freshness and appearance and follow or develop a production list to address daily needs.
- Handle food safely and maintain a clean, neat work area that meets department standards.
- Check in products, put products away, and review invoices as needed.
- Operate the department register and process payments where applicable.
- Remove trash promptly and keep the department tidy.
- Work with teammates to ensure a smooth, positive customer experience.
- Follow Hy-Vee's dress code, hygiene standards, and company policies.
- Assist in other store areas and take on special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
