Coffee Bar Manager

ISS•New York, NY
•$70,000 - $80,000

About The Position

The Coffee Bar Manager drives customer service, employee engagement, safety programs, signage, and coffee bar supervision while meeting client and customer needs through high-quality, cost-effective food service operations. The role participates in and leads corporate employee training and development programs as instructed by the General Manager. The position involves building an effective team, resolving customer complaints, following food safety regulations, scheduling staff, and hiring and training employees. The ideal candidate has experience with coffee systems, attention to detail, multitasking ability, supply forecasting and budget management skills, interpersonal skills, the ability to give and receive constructive feedback, and the ability to create employee policies and lead a team. Employees must follow HSEQ policies and procedures, participate in HSEQ training, and report potential hazards or compliance concerns. Employment may be contingent on successful completion of a background check and, where applicable, drug and/or alcohol screening.

Requirements

  • Experience in coffee systems.
  • Attention to detail.
  • Ability to multitask.
  • Ability to forecast supplies as needed.
  • Ability to manage a budget.
  • Interpersonal skills.
  • Ability to give and receive constructive feedback.
  • Ability to create restaurant policies for employees to follow.
  • Ability to lead a team.
  • Ability to lift a minimum of 25 pounds.
  • Must come to work properly dressed according to the dress code.
  • Must be able to work under pressure and time deadlines during peak periods.

Nice To Haves

  • Bachelor's degree or culinary degree preferred.

Responsibilities

  • Drive customer service and employee engagement.
  • Oversee coffee bar supervision, safety programs, and signage.
  • Provide high-quality, cost-effective food service operations that meet client and customer needs.
  • Participate in and lead corporate employee training and development programs as instructed by the General Manager.
  • Build an effective team.
  • Resolve customer complaints and issues.
  • Follow food safety regulations.
  • Schedule staff.
  • Hire and train new employees.
  • Adhere to HSEQ policies and procedures, participate in HSEQ training, and report potential hazards or compliance concerns.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program based on employment status
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