Coding Supervisor

PathGroup•Nashville, TN

1d•Remote

About The Position

The Revenue Cycle Coding Supervisor oversees the daily operations of the coding team to ensure patient medical records are coded accurately, promptly, and in compliance with organizational policies and regulatory requirements. The supervisor provides direct guidance, training, and support to coding staff, and monitors productivity, quality, and compliance. This role works with Revenue Cycle, Compliance, Clinical, and Operational teams to address coding issues, support revenue integrity, reduce coding-related denials, and improve operational efficiency. It also supports staff development, performance monitoring, workflow management, quality reviews, and implementation of coding processes and best practices. This is a full-time, remote position.

Requirements

Three to five years of healthcare coding experience.
Certified Professional Coder (CPC), Certified Medical Coder (CMC), or equivalent coding certification required; certification must remain in good standing, with continuing education requirements met.
Strong knowledge of CPT, ICD-10-CM, HCPCS, NCCI edits, and Medicare, Medicaid, and commercial payer coding, reimbursement, and documentation requirements.
Demonstrated success leading remote teams and implementing organizational change initiatives.
An associate or bachelor’s degree in health information management, healthcare administration, business administration, healthcare finance, nursing, or a related healthcare field is preferred; an equivalent combination of education, professional certifications, and relevant coding leadership experience may be considered in lieu of a degree.

Nice To Haves

At least one year of coding lead or supervisory experience.
Experience conducting coding quality reviews, audits, or educational activities.
Lean/Six Sigma experience.

Responsibilities

Provide day-to-day supervision, guidance, and support to coding staff.
Monitor employee performance, productivity, attendance, and work quality.
Assist with onboarding, training, coaching, and development of coding team members.
Promote accountability, teamwork, customer service, and continuous improvement.
Conduct routine performance discussions and provide timely feedback.
Support employee engagement and participate in performance evaluation processes.
Serve as a subject matter resource for coding staff and operational partners.
Coordinate daily coding workflows to ensure accuracy and completion within established turnaround times.
Monitor coding queues, workloads, and staffing coverage to maintain operational efficiency.
Review coding productivity and quality metrics and address identified performance opportunities.
Help resolve coding-related issues, escalations, and workflow concerns.
Collaborate with Revenue Cycle teams to identify trends affecting coding accuracy, reimbursement, and denials.
Support implementation of coding procedures, standard work, and operational improvements.
Communicate departmental priorities and workflow updates to staff.
Monitor coding accuracy and compliance with coding guidelines, payer requirements, and organizational policies.
Participate in coding audits, quality reviews, and corrective action activities.
Identify education opportunities and coordinate training to address coding trends and audit findings.
Support compliance initiatives related to CPT, ICD-10-CM, HCPCS, NCCI, Medicare, Medicaid, and commercial payer requirements.
Escalate significant compliance concerns or coding risks to leadership.
Assist with implementation of corrective action plans and process improvements.
Track coding productivity, quality, turnaround time, and audit metrics.
Prepare routine operational reports for leadership review.
Identify trends and process improvement opportunities using available data and reports.
Maintain departmental performance dashboards and monitoring tools.
Support leadership with data collection and analysis for operational decision-making.
Liaise between coding staff, operational departments, and external coding vendors as assigned.
Monitor outsourced coding performance and escalate concerns to leadership.
Collaborate with Revenue Cycle, Compliance, and Operations teams on coding initiatives and issue resolution.
Participate in meetings and projects related to coding operations and process improvement.