Coding Supervisor

Omega Healthcare Management Services • Boca Raton, FL

1d

About The Position

The Coding Supervisor provides day-to-day supervision and direction of coding and abstracting activities, overseeing coding staff and managing schedules, training, payroll monitoring and approval, performance improvement, and corrective action processes. The role serves as the primary point of contact for coders and coordinates staffing and priorities to meet client needs, service-level agreements, turnaround times, and financial targets.

The supervisor monitors coding and abstraction work, including data collection timeliness, month-end closeout, productivity, quality, and compliance. They analyze and trend performance data, provide staff feedback, identify education needs, and report findings to clients with support from the Coding Manager. The role also responds to data and reporting requests, works with client departments to resolve coding, documentation, and reimbursement issues, and assists with client and internal management reports.

The position provides coding expertise and supports ongoing staff training, candidate vetting, meetings, and employee performance and staffing decisions. It requires current knowledge of coding classifications, payment methodologies, reimbursement, compliance, auditing regulations, and electronic health record information flow. The supervisor must follow company policies, including HIPAA and compliance requirements, and promote adherence to AHIMA's Standards of Ethical Coding.

Requirements

• Bachelor's degree or a combination of advanced formal training within the discipline.
• At least 2 years of lead experience.
• At least 5 years of coding experience.
• AHIMA certification as an RHIA, RHIT, or CCS, or CPC certification.
• Experience with Epic, Cerner, 3M, Optum CAC, or another computer-assisted coding system.
• Ability to prioritize and multitask in a fast-paced, changing environment.
• Ability to work across multiple work types and specialties.
• Ability to self-motivate, set goals, and meet deadlines.
• Leadership, mentoring, and interpersonal skills.
• Excellent presentation, verbal, and written communication skills.
• Ability to mentor and train staff in IP, OP, and ProFee coding, including ancillary/diagnostic, ED, ambulatory surgery, and observation work types.
• Ability to develop and maintain relationships with business partners through credibility and trust.
• Ability to maintain courteous and professional working relationships with employees at all organizational levels.
• Excellent analytical, critical-thinking, and problem-solving skills.
• Flexibility to adjust the work schedule according to the client's geographic location.
• Skill in operating a personal computer and using a variety of software applications.
• Denial experience in facility and ProFee coding.

Nice To Haves

• ProFee knowledge or background.
• Experience with multiple electronic health records.
• Prior supervisory experience.

Responsibilities

• Provide day-to-day supervision and direction of coding and abstracting activities and oversee coding staff responsibilities.
• Supervise scheduling, training, payroll monitoring and approval, and performance improvement and corrective action processes.
• Serve as the primary point of contact for coders and identify and set priorities.
• Establish work schedules and monitor and approve time-off requests and time worked.
• Respond to coding and abstracting data and report requests from clients, physicians, and internal customers.
• Work with client departments to resolve and provide education on coding, documentation, and reimbursement issues.
• Oversee internal coding staff in accordance with client programs; identify cases; monitor data collection timeliness; aggregate, analyze, and trend data; and provide staff feedback.
• Report findings to clients with assistance from the Coding Manager and identify areas for coder education.
• Maintain knowledge of payment methodologies, grouping classifications, ICD-10-CM, ICD-10-PCS, CPT, and HCPCS.
• Provide or coordinate ongoing coding staff training to support corporate compliance.
• Ensure month-end coding activity is completed for abstracting within established client timelines.
• Assist the Coding Manager with preparation and distribution of monthly management reports on client productivity, turnaround time, and quality.
• Provide input on performance reviews and recommend or initiate employee selection, promotion, disciplinary, or discharge actions.
• Work with the Omega team to vet candidates and ensure appropriate client assignments.
• Coordinate coding staff meetings as directed by the Coding Manager and keep staff informed about Omega, AHIMA, and regulatory developments and events.
• Provide expertise in coding, compliance, reimbursement, and reporting of coded data.
• Understand health information flow through electronic health records from registration through documentation, discharge, coding, and billing.
• Maintain knowledge of OIG, CMS, state Medicaid, third-party payer, RAC, and other state and federal auditing contractor regulations related to coding and data reporting.
• Monitor the coding team for violations of AHIMA's Standards of Ethical Coding and report concerns.
• Assist the Coding Manager with the weekly Omega metrics report.
• Meet client-agreement budgetary goals and Omega margin targets, and meet client engagement SLAs.
• Manage staffing resources to accommodate daily patient volume within expected turnaround times and financial targets.
• Attract, recognize, retain, and manage staff, and use staff effectively to support facility and organizational performance.
• Perform duties in compliance with company policies and procedures, including those related to HIPAA and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager