Supervisor Coding

Franciscan Medical Group•Tacoma, WA
•$36 - $59

About The Position

The Supervisor of Coding provides leadership and oversight for accurate, compliant medical coding across patient encounters. The role manages coding operations, leads and mentors certified coders, implements code-assignment best practices, and monitors quality and productivity to support data integrity, reimbursement, accurate reporting, financial integrity, and regulatory compliance. The supervisor oversees daily operations of the assigned function or work unit in accordance with professional standards, budgets, internal policies, procedures, and regulatory requirements. This includes conducting coding reviews, enforcing quality and productivity standards, auditing documentation for timeliness and accuracy, and preparing productivity reports and program updates for higher-level review. The role also resolves inquiries and complaints, coordinates provider coding audits and education, helps develop and implement guidelines and training materials, and consults with third parties, clinics, providers, and business office staff on complex coding issues. The position supervises and evaluates staff, supports staffing and coverage planning, ensures employees are trained and qualified, participates in hiring and personnel decisions, orients employees, leads staff meetings, approves timecards, communicates and evaluates performance standards, provides feedback and recognition, and addresses technical issues referred by subordinates.

Requirements

  • Associate degree in another related discipline and five years of related work experience demonstrating the required job knowledge and abilities, including two years in a lead or supervisory capacity; equivalent related work experience demonstrating the required knowledge and abilities may substitute for the education requirement.
  • One of the following certifications upon hire: Certified Coding Specialist (CCS), Certified Coding Specialist–Physician Based (CCS-P), or Certified Professional Coder (CPC).

Responsibilities

  • Supervise daily operations of the assigned function or work unit in accordance with professional standards, budget constraints, internal policies and procedures, and applicable regulatory requirements.
  • Conduct periodic coding reviews and implement or enforce quality assurance, quality control, and productivity standards.
  • Ensure applicable standards, systems, and procedures are understood and followed; monitor and audit documentation for timeliness and accuracy.
  • Prepare periodic productivity reports and program updates for review by higher-level authority.
  • Research inquiries, complaints, and requests from internal and external customers, take appropriate steps to resolve issues, and communicate resolutions to interested parties.
  • Coordinate ongoing provider coding audits and related education, ensuring findings are documented and clearly communicated to providers; escalate issues or compliance risks to the manager.
  • Participate in developing and implement revised guidelines, procedures, processes, and training materials to support regulatory compliance and appropriate application of internal guidelines.
  • Consult with outside third parties, clinics, providers, and business office staff on complex coding issues.
  • Schedule, supervise, and evaluate assigned staff; assist in identifying staffing levels needed to meet operational and budgetary objectives.
  • Ensure staff are qualified and trained; interview candidates and make employment and other personnel decisions in accordance with established guidelines.
  • Orient employees, hold regular staff meetings, approve timecards, communicate performance standards, evaluate performance, counsel employees, provide constructive feedback and recognition, participate in performance management, and resolve technical issues referred by subordinates.
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