Coding Supervisor

DCH Health Care Authority•Clinics in Millport Fayette Tuscaloosa, AL
•Onsite

About The Position

Under the direction of the Manager of Physician Services, the Coding Supervisor provides first-line supervision for the Medical Coding Team, which may include Charge Entry staff and Certified Professional Coders. The role includes daily supervision and monitoring of quality and productivity performance. The supervisor leads onboarding for new coding and charge-entry staff, provides ongoing feedback and coaching, ensures staff follow official policies and standard procedures, assists with third-party coding audits, and communicates documentation and charging concerns to clinical office managers and physicians. The role also involves attending training and meetings to stay current on billing and coding information and scheduling quarterly Coding Team meetings. The position requires onsite physical presence and may involve prolonged sitting, light driving, and physical exertion consistent with the stated medium-work demands. The employee must follow DCH Health System policies and behavioral standards, support patient, visitor, and employee safety, and perform other duties as assigned.

Requirements

  • Hold one of the following certifications: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Certified Coding Specialist Physician Based (CCS-P), or Certified Radiology Coder (RCC).
  • At least 1 year of coding experience using ICD-10, CPT, and HCPCS Level II codes in physician coding.
  • In-depth knowledge of coding processes, coding systems software, workflow management, and electronic medical records.
  • Advanced knowledge of ICD-10-CM, CPT, HCPCS, Official Coding Guidelines, and Clinical Documentation Guidelines.
  • Advanced knowledge of Optum 360 Encoder.
  • Knowledge of the principles and practices of supervision as applied to managing and directing personnel.
  • Strong organizational, planning, scheduling, and project management abilities.
  • Excellent leadership, oral and written communication, critical-thinking, and analytical skills, including the ability to analyze data, recommend solutions, and solve complex problems.
  • Ability to adapt to changes in workload and work functions and effectively prioritize assignments.
  • Extensive knowledge of anatomy and physiology.
  • Ability to work independently and in a team environment, and comfort presenting formally to groups or individuals.
  • Proven organizational and time-management skills; strong interpersonal skills; and the ability to meet deadlines, problem-solve, make independent decisions, and multitask.
  • Ability to collaborate and promote teamwork.
  • Experience using Microsoft Office, including Excel, Word, PowerPoint, and Visio.
  • Must use electronic mail, time and attendance software, learning management software, and the intranet.
  • Valid driver's license and automobile liability insurance.
  • Very good interpersonal communication and customer service skills.
  • Normal hearing and vision, or corrected to within normal range; able to perform duties with or without reasonable accommodation.
  • Good manual and finger dexterity and ability to tolerate prolonged periods of sitting.
  • Ability to perform medium work: exert 20–50 pounds occasionally, 10–25 pounds frequently, and up to 10 pounds constantly; some light driving is required.

Responsibilities

  • Provide daily supervision of the coding team and report exceptional or substandard performance to the Manager of Physician Services.
  • Lead onboarding efforts for new staff in coding and charges.
  • Provide ongoing feedback to staff about areas for improvement.
  • Ensure coding team members follow official policies and standard procedures, and take disciplinary action for violations.
  • Counsel coding staff on actions needed to meet minimum performance requirements.
  • Assist with coding audits conducted by a third-party auditor.
  • Communicate documentation and charging concerns to clinical office managers and physicians.
  • Attend training and meetings to receive updated billing and coding information.
  • Schedule quarterly Coding Team meetings.
  • Maintain performance, patient and employee satisfaction, and financial standards as outlined in the performance evaluation.
  • Meet compliance requirements and adhere to DCH Behavioral Standards and all DCH Health System policies and procedures.
  • Perform essential job functions in a manner that supports the safety of patients, visitors, and employees; identify unsafe practices and take appropriate action to reduce risks and hazards.
  • Perform other duties as assigned.
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