Code Enforcement Manager

City of Hayward•Hayward, CA

1d•Hybrid

About The Position

This is a Division Head management classification. The incumbent is responsible for managing the Code Enforcement Division and its various programs in the areas of housing, health, sanitation and cleanliness, zoning, weed abatement, blight abatement, illegal construction, Tobacco program, vacant property abatement, graffiti abatement, vehicle abatement, building/housing inspection; policy development; budget administration; long-term and short-term strategic planning; cost recovery; and the supervision of assigned staff. This position is distinguished from the Code Enforcement Supervisor in that it is responsible for broad and complex planning, budgeting, and policy development. General direction is provided by the Deputy Director of Development Services, or designee. Provides direct and indirect supervision of professional, technical and clerical personnel, student interns, and community volunteers.

Requirements

Five (5) years of increasingly responsible experience in community preservation, rental housing inspections, or code enforcement; including one (1) year of supervisory experience.
Equivalent to a Bachelor's Degree in public administration, public policy, political science, law enforcement, or a related field.
Possession and maintenance of a valid Class C California Driver License.
Knowledge of operational characteristics, services and activities of comprehensive code enforcement programs.
Knowledge of organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Knowledge of organization and function of City departments, divisions, and outside agencies.
Knowledge of laws, ordinances, regulations and procedures governing search and seizure, due process, administrative hearings, court systems, unpaid fee collection and property tax assessment.
Knowledge of modern and complex principles and practices of program development and administration.
Knowledge of principles and practices of municipal budget preparation and administration.
Knowledge of principles of supervision, training, and performance evaluation.
Knowledge of pertinent Federal, State, and local laws, codes and regulations.
Knowledge of research methods and sources of information related to assigned responsibilities.
Ability to manage, direct, and coordinate the work of professional and technical personnel.
Ability to select, supervise, train, and evaluate staff.
Ability to provide administrative and professional leadership and direction for the Code Enforcement Division.
Ability to prepare and monitor consultant and service contracts, as needed.
Ability to recommend and implement goals, objectives, and practices for providing effective and efficient code enforcement services.
Ability to assist in the development and implementation of the Division and Department goals, policies and priorities, and in the preparation of the Division budget.
Ability to prepare clear and concise administrative and financial reports, ordinances, policies, procedures, resolution and correspondence.
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Ability to research, analyze, and evaluate new service delivery methods, procedures and techniques.
Ability to interpret and apply Federal, State and local policies, procedures, laws ordinances and regulations.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups, and the general public.

Nice To Haves

Knowledge and experience in managing, interpreting, and enforcing complicated municipal code.
Solid understanding of sidewalk vendor, tobacco, and vacant property enforcement.
Excellent time management, organizational, and communication skills.
Talent for problem-solving and decision-making.
Strong customer service mindset.
Well-versed in the legal framework impacting local residents.
Exceptional personnel management skills.
Out-of-the-box thinker who can navigate the complexities of managing various codes and laws that require interdepartmental collaboration.
Approachable and collaborative leader with exceptional interpersonal skills.
Demonstrated ability to build and maintain strong, trusted relationships with staff, community members, and decision-makers.

Responsibilities

Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Development Services Director; implements improvements.
Coordinates, oversees and monitors the efforts of City divisions, departments and outside agencies in carrying out assigned projects, programs and activities. Selects, trains, motivates, and evaluates Division personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures as necessary.
Plans, directs, coordinates, and reviews the work plan for the Code Enforcement Division; meets with staff to identify and resolve problems; assigns work activities, projects and programs; monitors work flow; reviews and evaluates work products, methods, and procedures.
Manages and participates in the development and administration of the Code Enforcement Division budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring and approval of expenditures; directs and implements adjustments as necessary.
Serves as liaison for the Code Enforcement Division with other City departments, divisions and outside agencies; negotiates and resolves significant and controversial issues.
Provides responsible and complex staff assistance to the City Manager's Office or designee; prepares and presents staff reports and other necessary correspondence; directs special projects and research as assigned.
Presents reports and information to a variety of commissions, committees, boards, the general public and the City Council.
Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to Code Enforcement programs, policies, and procedures as appropriate.
Participates on a variety of boards, committees and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of code enforcement and other assigned areas of responsibility.
Responds to and resolves difficult and sensitive citizen inquiries and complaints.
Oversees the recruitment, training, supervision and evaluation of student interns and community volunteers.
Administers, interprets and enforces provisions of the municipal code and other regulations; prepares and recommends modifications to the municipal code and other regulations.
Performs related duties and responsibilities as required.

Benefits

Vacation - 80 hours minimum
15.5 Paid Holidays
Generous employer contribution for Health, Dental and Vision coverage
CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
Life and Disability Insurance and Paid Leave
Flexible Spending Accounts
Tuition Reimbursement
Health and Wellness Reimbursement
Professional Development Reimbursement
457 Deferred Compensation Plan (employee paid)