Code Enforcement Officer

City of Gilroy•Gilroy, CA

1d•Onsite

About The Position

The City of Gilroy is recruiting to fill the position of Code Enforcement Officer in the Community Development Department. In this exciting opportunity, the Code Enforcement Officer will work under the supervision of the Deputy Director of Community Development and will serve as a frontline ambassador for city standards, working directly with residents, businesses, and property owners to ensure compliance with local codes and ordinances. If you believe in building better neighborhoods through fairness, respect, and community engagement and have a passion for public service, enjoy being out in the field and solving problems, and want to be part of a team that enhances the health, safety, and welfare of our community then this is an excellent opportunity for you. Come join our team and make meaningful impacts daily! This position offers a meaningful opportunity to help uphold community standards and ensure compliant neighborhoods. The Code Enforcement Officer will respond to resident concerns and proactively identify violations such as property maintenance issues, and zoning infractions. You will educate the public on code requirements through clear and respectful communication and work collaboratively with other city departments and external agencies to resolve issues. Tasks involve inspections and enforcement of applicable ordinances pertaining to residential and commercial properties, housing, building construction, and other related regulations. Additionally, the Code Enforcement Officer will issue notices, citations, and follow up on compliance efforts in a fair and consistent manner. It is also imperative that the Code Enforcement Officer maintain accurate case files and documentation for possible legal proceedings.

Requirements

Two (2) years of experience in code enforcement, housing inspection, building inspection or environmental inspections for a public agency, OR possess a California Association of Code Enforcement Officers (CACEO) certification as a Code Enforcement Officer, OR possess an International Code Council (ICC) certificate as a Building Inspector, Combination Inspector or other discipline.
A California Association of Code Enforcement Officers (CACEO) certification as a Code Enforcement Officer must be obtained within 12 months of hire.
Possess an 832 P.C. certificate (Module III Arrest, Search and Seizure Certificate) of completion or obtain within 12 months of hire.
Possess a high school diploma or G.E.D. certificate.
Possess and maintain a valid California Driver License necessary to operate assigned vehicle(s).
Must be available to work varied hours, evening hours, weekends, and/or holidays for special enforcement details.
Must pass an employment background check including a Department of Justice criminal record check.
Pass a post offer medical examination, which includes a drug test.
Be willing and able to work a varied work schedule with varied days of the week and weekend, and which includes evening hours that will go to approximately 2 a.m or later.
Be a strong team player with the ability to contribute to a cohesive team environment in a friendly, positive, and respectful way.
Have a positive, can-do attitude.
Be motivated to become familiar with code enforcement procedures and processes in the public sector.
Have the ability to understand and communicate a variety of municipal codes, ordinances, legal descriptions, City policies, procedures, and other regulations to residents and property owners.
Hold customer service in high regard and help residents and businesses understand the “why” behind the rules and guide them through the resolution process.
Use effective time management skills to work independently and adapt to changing priorities in the field.
Be emotionally intelligent during challenging conversations and use strong conflict resolution skills.
Be eager to learn and understand methods and procedures for code compliance, including issuing citations, obtaining inspection warrants, and preparing legal documents.
Be a problem solver with the ability to gather information and weigh the facts against applicable laws, rules, and regulations to draw factual conclusions.
Ability to apply regulations and policies in a constructive and calm manner to achieve compliance with guidelines.
Possess excellent written and verbal communications skills to clearly express thoughts, explain codes and interpret ordinances to various stakeholders.
Have strong interpersonal skills to effectively interact with a diverse range of individuals.
Be detail oriented and skilled in time-management to handle a variety of assignments and meet deadlines in a fast-paced work environment.
Contribute to the overall effectiveness of the division by being conscientious and professional.

Nice To Haves

Bilingual (English/Spanish) desired, but not required.
Prefer a non-tobacco user.

Responsibilities

Respond to resident concerns and proactively identify violations such as property maintenance issues, and zoning infractions.
Educate the public on code requirements through clear and respectful communication.
Work collaboratively with other city departments and external agencies to resolve issues.
Conduct inspections and enforce applicable ordinances pertaining to residential and commercial properties, housing, building construction, and other related regulations.
Issue notices and citations.
Follow up on compliance efforts in a fair and consistent manner.
Maintain accurate case files and documentation for possible legal proceedings.
Investigate complaints.
Document violations.
Conduct thorough research for a precise understanding.
Address complex issues involving multiple departments.
Provide training, correct deficiencies, and offer guidance.
Promote voluntary compliance, with a focus on education to increase public awareness of the city’s regulatory expectations.
Work with property owners and business operators to achieve positive and lasting results.
Learn and understand the City of Gilroy code enforcement processes and help solve problems to foster community pride.
Engage in real-world code enforcement assignments by working on active cases and assisting in clearing the backlog to ensure safe and well-maintained neighborhoods.
Participate in special enforcement details as assigned.
Participate in specialized training and obtain certifications to enhance expertise and knowledge of code enforcement.
Interpret and explain City codes and ordinances.
Issue administrative citations.
Prepare written reports, administrative abatement orders, and record abatement notices.
Assist customers.
Take the lead with some cases that may require the cooperation of other departments.
Attend community meetings.