Code Compliance Supervisor (Administrative Operations)

DeKalb County•Decatur, GA

About The Position

The Code Compliance Supervisor oversees administrative functions and code compliance operations. The role supervises, directs, and evaluates assigned staff, including Administrative Specialists in Code Compliance Administration, and ensures work is organized, prioritized, adequately resourced, and completed according to established procedures. It also oversees staff schedules, timesheets, employee concerns, performance appraisals, training, and work progress, and provides reports and technical guidance to management and staff. The position responds to citizen complaints; investigates and documents code violations; inspects properties, multi-family dwellings, and businesses; addresses illegal signage; issues warnings, citations, and court summonses; and coordinates operations with local law enforcement. It attends court hearings, prepares evidence and action reports, conducts reinspections, and educates businesses and the public about code requirements and safety through community meetings and volunteer efforts. The role processes complaints, citations, business licenses, open records requests, photographic evidence, court documents, reports, correspondence, and other departmental records. It maintains computerized and hardcopy records and has oversight of records management systems.

Requirements

Associate degree in Construction Technology, Engineering, Architecture, or a related field.
Two years of experience equivalent to a Senior Code Enforcement Officer, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
Must possess and maintain a valid Georgia driver's license.
May be required to hold Level II GACE and Property Maintenance Code Certification, or attain these certifications within six months of employment.

Responsibilities

Supervise, direct, and evaluate assigned staff, including Administrative Specialists assigned to Code Compliance Administration.
Develop and oversee employee work schedules, compile and review timesheets, address employee concerns, assist with performance appraisals, and train staff in operations, policies, and procedures.
Organize, prioritize, and assign work; ensure staff have necessary resources; monitor work in progress; inspect completed work; provide technical assistance; and report progress and activity to management.
Assist with revising procedure manuals.
Respond to citizen complaints; inspect locations for violations; gather and investigate evidence; and issue warning notices and court summonses.
Address illegal signage by removing illegal signs, issuing citations, educating businesses about sign regulations, and facilitating sign disposal.
Attend court hearings, reinspect properties, process photographic evidence, and prepare evidence for testimony.
Inspect properties, multi-family dwellings, and businesses for compliance; issue summonses and citations; prepare action reports; and coordinate operations with local law enforcement.
Conduct, coordinate, and attend community meetings to educate the public about code compliance and safety, and participate in volunteer efforts to improve the community.
Process complaints, citations, business licenses, open records requests, forms, reports, correspondence, photographic evidence, summonses, and other departmental documentation within established procedures and timeframes.
Compile data for processing or department reports and maintain computerized and hardcopy records, including oversight of records management systems.