Code Clerk

Municipality of Norristown • Norristown, PA

3d

About The Position

The Code Clerk is an entry-level position in the Code Department at the Municipality of Norristown. The role requires confidentiality and general secretarial, clerical, and reception skills. The employee primarily answers telephones, assists customers, processes data, maintains records, interacts with the public, code compliance officers, and other governments, sorts and files documents, processes applications and inspection fees, and logs complaints. Work is performed under the direction of an administrative supervisor.

Requirements

• Two years of increasingly responsible experience in clerical or secretarial positions.
• High school diploma or GED.
• Accurate typing skills at a minimum of 40 words per minute.
• Knowledge of general office procedures.
• Proficiency with computer applications.
• Experience using fax and copy machines, and similar office equipment.
• Ability to learn and apply code policies and procedures.
• Ability to work with sensitive code documents and maintain confidentiality.
• Excellent customer service skills.
• Excellent written and oral communication skills.

Responsibilities

• Answer telephones and provide customer assistance.
• Perform data processing and record keeping.
• Interact with the public, code compliance officers, and other governments.
• Sort and file documents.
• Process applications and inspection fees.
• Log complaints.
• Handle sensitive code documents confidentially.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED