Code Enforcement Officer

City of Tustin • Tustin, CA

2d

About The Position

The City of Tustin is seeking a service-oriented and resourceful Code Enforcement Officer to work with residents, property owners, and businesses to address community concerns, investigate potential code violations, and promote compliance with local regulations. The role involves field work, communication with people from a variety of backgrounds, and finding practical solutions to challenging situations.

The position is part of the Community Development Department, which includes Planning, Building and Safety, Code Enforcement, Historic Preservation, Housing, and Economic Development. The department supports community well-being through economic growth, quality-of-life initiatives, and responsible development.

The City seeks a professional with code enforcement knowledge, sound judgment, integrity, and strong interpersonal skills. The officer provides customer service, explains regulations, develops and presents educational materials, and works collaboratively across departments while also exercising independent judgment. The schedule may occasionally include evenings and weekends.

Requirements

• High school graduation.
• Two years of public relations experience involving considerable public contact and regulatory compliance.
• Valid California Class C driver's license and an acceptable driving record.
• Obtain a Certificate of Training in Arrest, Search and Seizure Procedures (PC 832) within six months of employment.
• Satisfactory results from a background investigation, physical examination, and administrative screening.
• Knowledge of applicable local, State, and Federal laws, ordinances, and codes; ability to apply them to routine and complex code enforcement matters.
• Strong verbal and written communication skills, customer service, judgment, integrity, and interpersonal skills.
• Ability to work cooperatively on a team and independently, coordinate across departments, and occasionally work evenings and weekends.

Nice To Haves

• Certified Code Enforcement Officer (CCEO) designation.

Responsibilities

• Respond to inquiries and provide technical assistance to property owners and the public about zoning regulations, property maintenance standards, regulatory practices, and active code enforcement cases through field inspections, the public counter, telephone, and electronic communications.
• Investigate and respond to public complaints regarding municipal codes and regulations; conduct on-site inspections and determine whether potential violations exist and their type.
• Document violations by preparing detailed notes and taking photographs; issue warnings, citations, and notices of violations.
• Research property ownership and applicable codes.
• Recommend corrective actions, establish compliance timelines in accordance with local standards and requirements, and assist homeowners and businesses with compliance procedures.
• Administer the graffiti removal contract, direct and review vendor work, and reconcile monthly invoices.
• Maintain accurate case files containing complaint and inspection records; prepare correspondence and summary reports.
• Prepare documentation for legal action and testify or present evidence in court as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED