Cocktail Wait Staff

Dania Entertainment Cen•Dania Beach, FL
•Onsite

About The Position

Cocktail Wait Staff are part of the Food & Beverage Team at Casino @ Dania Beach, where fun and spectacular customer service are central to the guest experience. The role provides friendly, timely, enthusiastic, and professional beverage service, as well as food service, while following applicable alcohol-service guidelines. The position also involves managing multiple orders, processing guest checks, maintaining checklists, answering customer questions, and performing other assigned duties. The role requires a flexible schedule that includes nights, weekends, and holidays. Staff may assist customers on an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Applicants must obtain the appropriate state occupational gaming license, including a lifetime FBI criminal background check, and pass drug testing and applicable background checks.

Requirements

  • High school diploma preferred.
  • Two or more years of previous experience working as a Cocktail Server preferred.
  • Strong knowledge of alcoholic and non-alcoholic beverages.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Excellent communication skills.
  • Ability to lift trays of beverage items weighing up to 30 pounds regularly and continuously.
  • Ability to lift up to 30 pounds.
  • Ability to stand and exert well-paced mobility for up to 8 hours.
  • Enthusiastic and energetic.
  • Ability to work a flexible schedule that includes nights, weekends, and holidays.
  • Must apply for and obtain the appropriate state occupational gaming license, which includes a lifetime FBI criminal background check.
  • Must pass drug testing under the company's Drug Free Workplace Policy and applicable background checks.

Nice To Haves

  • High school diploma.
  • Two or more years of previous experience working as a Cocktail Server.

Responsibilities

  • Take beverage orders and serve drinks in a timely, friendly, enthusiastic, and professional manner, using suggestive selling techniques.
  • Serve food to guests.
  • Follow State and local alcohol-service guidelines, including checking identification.
  • Recognize when a guest has consumed too much alcohol and contact the manager on duty or security for assistance.
  • Manage several orders at once.
  • Describe beverage items, prices, and preparation methods.
  • Control guest checks to secure proper payment.
  • Maintain opening and closing checklists.
  • Answer general customer inquiries as needed.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement plan, including Traditional and Roth options and up to a 4% employer match (full-time benefits); Traditional and Roth 401(k) plan and up to a 4% employer match (part-time benefits).
  • Paid time off of 15 to 25 days (full-time benefits).
  • Paid parental leave of two weeks (full-time benefits).
  • Medical plans (full-time benefits).
  • Health Savings Account (full-time benefits).
  • Dental plans (full-time benefits).
  • Vision plan (full-time benefits).
  • Free Employee Assistance Program (full-time benefits).
  • Free short-term disability (full-time benefits).
  • Free basic term life insurance (full-time benefits).
  • Long-term disability (full-time benefits).
  • Accident and critical care plans (full-time benefits).
  • Group term and whole life insurance (full-time benefits).
  • Pet insurance discounts (full-time benefits).
  • Onsite employee meal discounts (full-time and part-time benefits).
  • Onsite entertainment discounts (full-time and part-time benefits).
  • Free access to continuous learning and development opportunities (full-time benefits).
  • Free access to a Learning Management Platform for continuous learning and development (part-time benefits).
  • Free access to exclusive discounts and perks (full-time and part-time benefits).
  • Free parking (full-time and part-time benefits).
  • Free access to financial planning resources through Amerant Bank (part-time benefits).
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