Golden Gate Hotel & Casino - Bar Prohibition - Cocktail Server
About The Position
The Cocktail Server is responsible for walking the casino floor and/or an assigned area to provide timely beverage service to guests. The role supports company service standards, works closely with beverage and casino team members, and follows responsible alcohol service standards. The position also involves recording guest drink orders, patrolling an assigned section, and clearing empty cups from designated areas, pit tables, and around slot machines. The role requires effective communication with guests, team members, and management; compliance with company, departmental, and Gaming Control Board rules; and the ability to work any day of the week and any shift, including weekends and holidays. The server must be at least 21 years old and able to obtain required work cards. A high school diploma or GED is required, and completion of the property academy is required as assigned. Work involves extended periods of standing and walking, as well as kneeling, carrying, and bending. The work area may be unusually hot, cold, or noisy and may contain secondhand smoke. The position requires lifting up to 50 pounds, frequent contact with guests and team members, and responding promptly to emergencies and incidents in designated areas according to policy.
Requirements
- Ability to read and speak English and communicate effectively with guests, team members, and management in written and verbal form.
- Ability to multitask.
- Ability to establish and maintain effective working relationships with team members and guests.
- Must be at least 21 years of age.
- Must be able to obtain required work cards.
- High school diploma or GED required.
- Complete property academy as assigned.
- Must be able to work any day of the week and any shift, including weekends and holidays.
- Ability to stand and walk for long periods.
- Ability to lift 50 pounds.
- Comfortable kneeling, carrying, and bending.
Responsibilities
- Support and promote company service standards at all times.
- Work effectively with beverage servers, bartenders, barbacks, beverage supervisors, and slots supervisors.
- Adhere to responsible alcohol service standards, including slowing down or cutting off intoxicated guests when necessary.
- Record every guest drink order.
- Walk the assigned section and clear empty cups from designated areas, pit tables, and on or around slot machines.
- Respond promptly to emergencies and incidents within designated areas according to policy.
- Comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
