Cocina Cashier - New Store - Bellflower #54 (External)

Northgate Gonzalez Markets•Bellflower, CA
•Onsite

About The Position

The Cocina Cashier provides customer service and cashiering in the Cocina department while helping with food preparation, merchandising, stocking, sanitation, receiving, and other department operations. The employee follows store rules, company policies, cash-handling procedures, safety requirements, dress code, and applicable health regulations. The position requires greeting customers, processing sales and payments accurately, bagging merchandise, verifying IDs for age-restricted items, and understanding customer needs to promote Cocina items and weekly specials. The employee helps receive, inspect, store, and rotate merchandise; prepares, slices, weighs, packages, and labels products; maintains stocked and attractive displays; monitors inventory and spoilage; and keeps food preparation, display, storage, and general work areas clean. The employee also checks refrigeration equipment, reports temperature or equipment problems, observes security practices, communicates workplace concerns to management, and may assist with training. Other duties may be assigned as needed. The role requires effective English communication and reading skills, familiarity with department products and procedures, and the ability to perform the position’s physical tasks. Work includes occasional exposure to low temperatures and frequent exposure to heated ovens and high temperatures. The noise level is typically moderate, and access to break rooms, offices, and employee restrooms requires using stairs.

Requirements

  • Ability to hear, speak, and understand spoken English to respond to pages, assist customers, answer telephones, and communicate effectively.
  • Ability to read, write, analyze, interpret, and understand English-language instructions, company materials, policies, procedures, and other job-related documents.
  • Knowledge of the various cuts and types of meat products sold in the department, including recommended uses or cooking methods and store and department procedures, policies, and operations.
  • Ability to perform the described duties efficiently and competently.
  • Ability to sit, stand, handle objects and tools, walk, talk, hear, reach, and occasionally crouch or kneel.
  • Ability to lift up to 50 pounds at least once per shift and carry food products, bulk packages, trash containers, and similar items.
  • Ability to climb a ladder, stock coolers and shelves, sweep and mop floors, and carry trash containers outside.
  • Sufficient mobility to respond quickly to emergencies or cleanup requests.
  • Ability to work in refrigerated storage and heated cooking areas for up to 20 minutes at a time and tolerate occasional low temperatures and frequent exposure to heated ovens and high temperatures.
  • Ability to work with food products and tolerate moderate dust and fumes from common household cleaning agents such as ammonia.
  • Visual acuity for close vision, adjusting focus, and verifying invoices and other written documents.
  • Sufficient memory to memorize weekly advertising prices and menu items.
  • Ability to pass a pre-employment drug test; the notice states that it will not screen for non-psychoactive cannabis metabolites.

Responsibilities

  • Observe store rules, company policies, safety procedures, cash-handling procedures, dress code, and applicable health and civil code regulations.
  • Ring sales, collect cash or electronic payments, provide accurate change, and bag or package merchandise according to company procedures.
  • Verify customer IDs and follow policies for age-restricted items.
  • Greet customers and provide prompt, courteous service; understand customer needs and promote Cocina items, new items, and weekly specials.
  • Maintain a neat personal appearance and wear an approved hat or hair net.
  • Recognize and differentiate products carried in the department.
  • Assist with receiving and unloading merchandise; verify deliveries against vendor invoices and check product quality, count, and condition.
  • Move stock to storage or shelf areas, follow schematics and production forecasts, and notify appropriate personnel about low inventory or spoilage.
  • Handle damaged and spoiled products according to company policy and help control damaged goods, shrinkage, and pilferage.
  • Serve customers by slicing, cutting, weighing, packaging, and labeling merchandise; assist with food preparation.
  • Keep refrigerated cases and displays stocked, faced, and attractively arranged; rotate perishables using FIFO and remove out-of-code merchandise.
  • Maintain regular cleaning and sanitation of work, food preparation, display, and storage areas; sweep and mop floors and remove trash as needed.
  • Check refrigeration equipment at least once per shift, communicate temperature failures, and report maintenance or equipment problems promptly.
  • Use and maintain equipment in good working order and report malfunctions to the shift supervisor.
  • Stay alert to customer behavior and security concerns, and report abnormal behavior to a manager or security.
  • Respond promptly to emergencies and potential safety hazards; read Safety Committee bulletins.
  • Maintain good communication with coworkers and notify department management of personnel situations or policy violations affecting store operations.
  • Assist in training associates when assigned.
  • Control excessive utility and water use and follow sound conservation practices.
  • Perform other duties and assignments as directed.

Benefits

  • Flexible schedules
  • Opportunities for growth
  • Associate discount of up to 20% for the employee and household
  • Positive and fun work environment
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