Coat Check - Bowery Presents | Terminal 5
About The Position
The Coat Check Attendant is responsible for operating the coat check rooms within established guidelines and procedures at the venue. This role involves efficiently and accurately collecting payment for coat check services, including cash handling and reconciliation. The attendant will also answer guest questions, direct guests to important areas of the venue, and provide additional assistance as needed. Additionally, the role requires enforcing venue policies, completing required trainings, participating in employee meetings, and acting as a member of the emergency evacuation team. The company, AEG, is a global leader in sports and live entertainment, hosting millions of guests annually and committed to innovation, artistry, community, diversity, inclusion, and sustainability.
Requirements
- 0-2 years of related work experience
- Positive attitude with effective customer service skills.
- Ability to work in varying conditions.
- Ability to lift 50 lbs. without assistance.
- Availability to work nights, weekends, and holidays as needed according to venue schedule.
- Ability to stand, walk, and climb stairs for long periods of time.
Nice To Haves
- Previous experience working in events and knowledge of the music industry preferred
Responsibilities
- Operate the various coat check rooms within established guidelines and procedures at the venue.
- Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
- Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
- Enforce all policies and procedures of the venue.
- Complete all company and venue required trainings and participate in employee meetings.
- Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
- Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Benefits
- Part-time: This position may be eligible for benefits (ACA qualification).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
