Coat Check

AEG Presents•New York, NY

4d•Onsite

About The Position

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! This position operates the various coat check rooms within established guidelines and procedures at the venue. It involves efficiently and accurately collecting payment for coat check services, including cash handling and reconciling transactions. The role also includes answering guest questions, directing guests to important areas of the venue, and providing additional assistance. The attendant enforces venue policies, completes required trainings, and participates in employee meetings. Additionally, they act as a member of the emergency evacuation team.

Requirements

0-2 years of related work experience
Positive attitude with effective customer service skills.
Ability to work in varying conditions.
Ability to lift 50 lbs. without assistance.
Availability to work nights, weekends, and holidays as needed according to venue schedule.
Ability to stand, walk, and climb stairs for long periods of time.

Nice To Haves

Previous experience working in events and knowledge of the music industry preferred

Responsibilities

Operate the various coat check rooms within established guidelines and procedures at the venue.
Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
Enforce all policies and procedures of the venue.
Complete all company and venue required trainings and participate in employee meetings.
Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.