Coat Check Attendant at Saint Johns Resort

Schulte Hospitality Group • Plymouth, MI

6d • Onsite

About The Position

Saint John's Resort is seeking friendly, professional, and guest-focused Coat Check Attendants to provide efficient, organized, and courteous coat check services during weddings, special events, and other resort functions. The role supports a welcoming and memorable guest experience by carefully receiving, storing, and returning guests' coats and personal belongings, maintaining an orderly coat check area, and helping manage guest traffic during busy arrival and departure periods.

The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced hospitality environment. The position requires availability for evening shifts on Fridays, Saturdays, and Sundays, with flexible hours that may extend late depending on event schedules and business needs. Additional weekday and holiday availability is preferred.

Requirements

• Excellent interpersonal and communication skills and a positive, welcoming attitude.
• Strong organizational skills and attention to detail.
• Ability to remain professional, efficient, and courteous during busy event periods.
• Dependability, punctuality, and commitment to exceptional guest service.
• Ability to stand and walk for extended periods and safely handle guests' coats and personal belongings.
• Ability to work independently while supporting the broader Banquet and Event team.
• Consistent availability on Friday, Saturday, and Sunday evenings.
• Ability to work flexible evening hours, including late nights based on event schedules and business needs.

Nice To Haves

• Previous hospitality, guest service, or coat check experience; experience is preferred but not required.
• Additional availability on weekdays and holidays.

Responsibilities

• Greet guests warmly and provide friendly, professional coat check services upon arrival and departure.
• Receive, tag, organize, securely store, and retrieve guests' coats and personal belongings carefully and accurately.
• Maintain a clean, organized, and presentable coat check area throughout each shift.
• Handle guests' belongings responsibly and return them promptly to the correct guest.
• Help manage guest traffic and maintain efficient service during busy arrival and departure periods.
• Respond to guest questions and requests professionally and with a hospitality-focused attitude.
• Communicate effectively with Banquet and Event leadership to support smooth event operations.
• Follow resort policies, safety procedures, and service standards.
• Perform additional duties as assigned to support the overall guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed