Coach/Ops Mgr Trainee

Wal-Mart Stores East • Cedar Falls, WI

3d • $31 - $38 • Onsite

About The Position

This position involves leading and developing teams, driving financial performance, and ensuring exceptional customer service. The role requires supervising and mentoring associates, coordinating job-related activities, and ensuring compliance with company policies. Key responsibilities include team development through training and feedback, managing store operations, driving sales and financial performance, and fostering a positive and inclusive work environment. The role also emphasizes acting with integrity, serving customers, and striving for excellence through continuous improvement and learning.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance.
• Models and demonstrates exceptional customer service standards to store associates.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Monitors and ensures effective merchandise presentation, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently.
• Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for achieving results.
• Identifies and addresses improvement opportunities and demonstrates adaptability.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on data insights and analysis.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program (tuition, books, and fees completely paid for by Walmart for eligible associates).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree