Coach/Ops Mgr Trainee

Wal-Mart Stores East • Memphis, TN

1d • $31 - $38 • Onsite

About The Position

This position is responsible for leading and developing teams, driving financial performance, and ensuring compliance with company policies. The role involves supervising and mentoring associates, managing store operations, and providing exceptional customer service. The trainee will learn to analyze financial statements, manage budgets, and implement action plans to achieve sales and profit goals. A key aspect of the role is fostering a positive and inclusive work environment where associates feel valued and supported. The position also emphasizes acting with integrity, serving customers, and striving for continuous improvement through learning and adopting new technologies.

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model.
• Manages and supports customer service initiatives, ensuring customer needs and issues are resolved.
• Develops and implements action plans to correct deficiencies and improve customer experience.
• Drives financial performance and sales of the designated store area by reviewing Profit Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Monitors and ensures effective merchandise presentation, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset.
• Recruits and develops qualified associates to meet staffing needs.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for results.
• Identifies and addresses improvement opportunities.
• Demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity.
• Implements action plans and utilizes the Open Door Policy.
• Provides direction and guidance on applying policies and procedures in business processes.
• Builds high-performing teams and embraces differences.
• Creates a workplace where associates feel seen, supported, and connected.
• Creates opportunities for all associates to thrive.
• Works collaboratively and builds strong, trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent.
• Empowers and develops talent.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies the EDLP (Everyday Low Price) and EDLC (Everyday Low Cost) business models.
• Makes decisions based on data, insights, and analysis.
• Balances short and long-term priorities.
• Considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree