Coach Engagement and Operations Coordinator, Part-Time

LifeHikes•Montclair, NJ

1d•Hybrid

About The Position

This part-time Coordinator supports the growth, engagement, and day-to-day operations of the coaching community. The role balances coach communications and relationship-building with operational coordination and organization of learning content. Approximately 80% of the work focuses on coach engagement and operational coordination, while approximately 20% supports basic video editing and content organization for the Coach Resource Hub. This is not a professional video production role; the work involves making simple edits to recorded learning content using tools such as iMovie or similar software. The Coordinator helps keep the coach community connected, informed, supported, and celebrated by managing communications, tracking key data, organizing resources, and supporting smooth operational processes. The position also supports learning materials and certification quizzes, uses AI tools to improve workflows, and helps maintain an organized, searchable learning library. The role is part-time, approximately 15–20 hours per week, and has a hybrid work environment based in Montclair, New Jersey. Compensation is $25–$35 per hour, depending on experience.

Requirements

Strong organizational and project coordination skills.
Excellent written communication skills with a warm, professional tone.
High emotional intelligence and strong interpersonal instincts.
Comfortable working independently and managing multiple priorities.
Detail-oriented with strong follow-through.
Proactive, self-directed mindset; able to identify opportunities for improvement, recommend solutions, and independently move projects forward with minimal supervision.
Comfortable using AI tools to improve workflows and productivity.
Intermediate experience using iMovie or similar basic video-editing software to make simple edits to recorded content.

Nice To Haves

Experience supporting communities, operations, learning programs, or coaching environments.
Interest in coaching, learning, leadership development, or people operations.
Naturally proactive, organized, and dependable; friendly, upbeat, and people-centered; energized by both systems and community-building; comfortable balancing logistics with relationship management; and confident making organization-wide content and communication decisions.

Responsibilities

Help design and execute coach engagement initiatives and community-building efforts.
Create and manage coach announcements, celebrations, and recognition communications, including birthdays, high feedback scores, milestones, and wins.
Help coordinate monthly coach calls, huddles, and other internal engagement activities.
Maintain a warm, responsive, and positive experience for coaches across communications.
Help foster an engaging and connected coach experience.
Organize and maintain coaching resources, documentation, and internal libraries.
Track coach feedback and assist with monthly reporting and insights.
Help maintain accurate records, spreadsheets, and operational systems.
Support scheduling, follow-ups, and administrative coordination as needed.
Assist with process documentation and identify opportunities to improve efficiency.
Assist with creating certification quizzes and learning materials across coaching content.
Use AI tools such as ChatGPT, Claude, and Gemini to improve workflows, organization, and content support.
Identify opportunities to streamline manual processes and improve efficiency.
Perform basic editing of coaching and training recordings using iMovie or similar software.
Trim videos for clarity and remove unnecessary sections.
Add simple titles, section labels, or timestamps when appropriate.
Help organize video assets within the Coach Resource Hub and SharePoint.
Maintain consistent file naming, organization, and tagging.
Support the creation of an organized, searchable learning library for coaches.