Co-op/Intern Business Analyst

Kinaxis Inc.•Ottawa, ON

7d•Hybrid

About The Position

As part of the IT Application Excellence team, the Intern Business Analyst is responsible for supporting a wide range of activities related to needs assessments, technology selection, managing technology implementation and process improvement projects, and supporting business systems. The Intern Business Analyst will proactively partner with Kinaxis internal stakeholders and IT Business Partners to understand the business objectives, operating model and processes. Through this business knowledge, you will work with other team members to identify areas where efficiency and productivity could be improved using business process improvements and technology solutions. Essential responsibilities include supporting relationships, communications, business process development, improvement and analysis, data analysis, requirements gathering and definition, solution configuration, project coordination, documentation and training.

Requirements

Currently enrolled in Engineering, Computer Science, MIS, or equivalent
With interest or experience in Business Analysis
With interest in Systems Administration
With interest in IT Application / Solution Delivery and Management
Who is curious, and interested in investigating and troubleshooting issues
With strong analytical skills
Who loves how technology can improve the way we work, is well organized and results driven.
Who is detail oriented, has a passion for solving problems, and who wants to be part of a highly effective team with an opportunity to make an impact!
Who has exceptional communication & presentation skills, and a can-do attitude

Responsibilities

Work closely with team members and business users to identify and analyze business processes, user and system requirements
Administer systems like Atlassian (Jira, Confluence), ServiceNow, Kantata OX and more.
Help the team with ticket management by processing requests, incidents and tasks.
Assist in conduct impact analysis of requirements
Conduct meetings with various stakeholders
Manage and update project and application specific documentation
Assist the IT Business Solutions team in system documentation, auditing, testing and application support
Coordinate new system implementation including timely data migration, user training and support
May perform additional projects upon request