CMMS Operations Coordinator

ABM US•Whitney, TX

About The Position

The CMMS Operations Coordinator provides administrative, operational, CMMS/MCIM, and coordination support to the Critical Facility Manager and on-site mission-critical operations team. The position facilitates day-to-day workflows, documentation, reporting, scheduling, vendor coordination, and communication to support efficient and compliant facility operations. The role supports maintenance activities, work order management, MCIM utilization, client reporting, contract administration, and documentation control in a highly procedural mission-critical data center environment. The schedule is day shift, Monday through Friday.

Requirements

Minimum 3–5 years of experience in operations coordination, facilities administration, maintenance support, or administrative support.
Experience with CMMS platforms, work order systems, facility documentation, maintenance records, or operations reporting.
Ability to quickly learn and support both client and ABM CMMS/work order systems.
Strong organizational skills and ability to manage multiple priorities, deadlines, documents, and stakeholders.
Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Strong written and verbal communication skills.
Detail-oriented, with a high level of accuracy, accountability, confidentiality, and follow-through.
High school diploma or equivalent required.

Nice To Haves

Data center or mission-critical experience.
Experience with MCIM.
Associate or bachelor's degree.
Experience supporting facilities management, engineering, or critical environments.
Familiarity with mission-critical procedures, change control, and maintenance documentation.
Basic understanding of HVAC, electrical, controls, or data center terminology.
MCIM, CMMS, work order management, or maintenance planning platform training.

Responsibilities

Coordinate work orders, schedules, maintenance activities, and operational documentation across mechanical, electrical, controls, HVAC, and vendor teams.
Maintain accurate CMMS records, including work orders, preventive maintenance schedules, close-out documentation, asset records, and maintenance history.
Support the client's MCIM CMMS platform, including work order coordination, task distribution, status tracking, reporting, and documentation accuracy.
Track and report KPIs/CPIs, SLAs, maintenance compliance, open actions, and performance metrics according to client and contract requirements.
Coordinate vendor access, schedules, escorts, badging requirements, service documentation, and on-site support for service providers and subcontractors.
Support preparation, tracking, and document control for SOPs, MOPs, EOPs, forms, logs, and site procedures, including version control and distribution as directed.
Assist with change management documentation, approvals, communication, and action tracking.
Prepare and distribute meeting agendas, minutes, action item logs, and follow-up tracking for operational and client meetings.
Support invoice review, purchase order tracking, cost documentation, change orders, and contract administration as directed.
Serve as a point of contact for routine operational communications and ensure information is accurately shared across teams.
Maintain organized electronic and hard-copy files according to site and corporate standards.
Support audits, inspections, safety reporting, compliance reviews, and client reporting activities.
Perform additional administrative and operational support duties as assigned by site leadership.