FLEX - Clubhouse Sales Attendant

Mohican Nation•Bowler, WI

3d•Onsite

About The Position

The PHGC Clubhouse Sales Attendant is responsible for providing excellent guest service at the Pine Hills Golf & Supper Club. This role involves operating various aspects of the clubhouse, including the bar, pro shop, and beverage cart, ensuring guest satisfaction through prompt and courteous service. The attendant will handle transactions using a computer-based cash register, manage phone calls, and maintain a clean and safe environment. This position requires flexibility in working hours, including weekends, nights, and holidays, and adherence to all workplace policies and the Tribe's Drug and Alcohol-Free Workplace Policy. The role also emphasizes teamwork, communication, and a commitment to the organization's goals.

Requirements

High School Diploma or GED preferred; required for applicants 19 years and under.
Courteous, energetic, reliable individuals who can perform duties professionally.
Must submit to a court records search/background review.
Must pass a pre-employment drug screening and health screening.
Availability to work flexible hours, including weekends, nights, and holidays.
Responsible beverage certification required within employment.
Knowledge of golf rules, etiquette, and procedures is essential.
Basic math skills for handling transactions.
Physical ability to perform all tasks required of the position.
Strong communication skills to interact effectively with customers and staff.
Proven ability to maintain a satisfactory working record in previous employment.
Must adhere to the Tribe’s Drug and Alcohol-Free Workplace Policy.

Nice To Haves

Bartender’s license preferred

Responsibilities

Welcome guests with a friendly demeanor, striving for maximum guest satisfaction.
Efficiently operate the bar, pro shop, and beverage cart as directed by the supervisor.
Provide prompt, courteous service to all guests of Pine Hills Golf & Supper Club.
Operate a computer-based cash register for transactions, ensuring accurate record-keeping.
Answer phone calls appropriately, following established procedures.
Maintain a safe and clean environment for guests and staff.
Keep the work area neat and stocked with necessary supplies.
Participate in the employee random drug testing program.
Work effectively with a diverse range of personalities.
Attend all assigned meetings and training sessions.
Wear the approved departmental uniform at all times.
Report promptly to work and adhere to attendance requirements.
Maintain compliance with all workplace policies, procedures, and regulations.
Report guest complaints or concerns to the supervisor for resolution.
Be knowledgeable about facility amenities, including locations of restrooms and hours of operation.
Demonstrate commitment to the organization's goals and vision.
Collaborate as a team member to ensure smooth operations.
Prioritize and manage multiple tasks efficiently.
Complete additional duties as assigned by the supervisor.
Responsibilities may evolve based on organizational needs.