Clubhouse Receptionist
About The Position
Be the welcoming face of Lake Quivira Country Club. Lake Quivira Country Club is looking for a friendly, polished, and service-minded Receptionist to join our Clubhouse Front of House team. This position offers a consistent Tuesday through Friday schedule from 8:30 a.m. to 4:00 p.m.—a great opportunity for someone looking for a hospitality role with dependable daytime hours. As one of the first people our members and guests see and speak with, you’ll play an important role in creating the warm, attentive experience they expect from the Club. If you enjoy helping people, staying organized, and working in an active hospitality environment where every day brings something different, we’d love to meet you.
Requirements
- Excellent customer service skills and an open, courteous and friendly personality required.
- Excellent oral and written communication skills.
- Must have working knowledge of using and programming multi-line telephone equipment and reservation systems.
- Must be able to type and efficiently (at least 50 wpm), use word processing, spreadsheet and e-mail programs.
- Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent member service.
- High School diploma or GED or higher.
- Must be eligible to work in the United States
Nice To Haves
- At least two years of experience in a resort, club, or hospitality setting
Responsibilities
- Welcome members and guests with genuine, professional hospitality
- Answer incoming calls, connect callers with the appropriate team members, and take messages
- Assist members and guests with schedules, Club information, and general requests
- Maintain daily reservations and Club event reservations
- Handle To-Go orders
- Help keep the front desk, lobby, and reception areas organized, welcoming, and ready for service
- Receive, sort, and distribute mail, packages, and deliveries
- Assist with outgoing and overnight mail
- Maintain Club information and reception-area supplies
- Provide general administrative support, including word processing, filing, copying, faxing, and sorting invoices
- Help manage lobby traffic and ensure reception and service areas are prepared for members and guests
- Support the Clubhouse team wherever needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
