Clubhouse Receptionist - Weekends

Windstar on Naples Bay•Naples, FL
•Onsite

About The Position

Windstar on Naples Bay is seeking an energetic, outgoing self-starter to work weekends as the front desk receptionist for a members-only club. This highly visible role is the first point of contact for Members and requires a genuine desire to help people, along with a polished, professional, customer service-oriented approach. The receptionist also assists throughout the Club as needed or assigned.

Requirements

  • Availability to work the stated weekend schedule; the posting says “Saturday and Saturday Schedule Availability.”
  • Be energetic, friendly, accommodating, personable, and able to multitask.
  • High school diploma or equivalent.
  • Excellent written and verbal communication skills, with the ability to work effectively with all levels of Club management, staff, Members, and prospective Members.
  • High proficiency in Canva and Microsoft Office.
  • Completeness and accuracy in all work.
  • Maintain a professional appearance.

Nice To Haves

  • Minimum of 2 years of office or administrative experience is preferred.
  • Knowledge of social media, website updating, and Jonas software.
  • Customer service and hospitality background.

Responsibilities

  • Answer phones, provide information, and refer callers to others as appropriate.
  • Greet Members, guests, vendors, salespeople, walk-ins, and internal associates, providing information, direction, and assistance.
  • Distribute and organize incoming and outgoing mail.
  • Take dining and event reservations for Members and assist them with online reservations.
  • Perform clerical duties, including typing, filing, copying, faxing, laminating, scanning, and composing correspondence for management and Members.
  • Monitor office supply usage and request orders before supplies run out.
  • Assist throughout the Club as needed or assigned.
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