About The Position

The Club Signia Ambassador supports the seamless operation of the Executive Lounge at Signia by Hilton Atlanta and delivers memorable experiences for guests. The role welcomes VIP guests, supports them throughout their stay, prepares and maintains lounge service areas, assists with food and beverage service, and follows applicable health, safety, sanitation, and alcohol-awareness requirements.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Show leadership and inspire others.
  • Believe in teamwork and take ownership and accountability.
  • Bring urgency and discipline to each moment.

Responsibilities

  • Welcome VIP guests upon arrival, support them throughout their stay, answer inquiries, and resolve complaints.
  • Set up and restock the Executive Lounge with supplies, linens, and serviceware.
  • Maintain cleanliness in the Executive Lounge kitchen, bar area, and restrooms during the shift.
  • Set up and transport food and beverage items for lounge service, ensuring proper arrangement and presentation.
  • Collect used serviceware, operate the dishwasher, and dry and store clean items in their proper locations.
  • Comply with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

  • Access to 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including medical, dental, and vision coverage.
  • Retirement plans.
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