(USA) Club Enablement Lead

Walmart • Greenwood, IN

19h • Onsite

About The Position

This role leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience. It coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days. The position facilitates orientation sessions aligned with Sam’s Club values and operational goals, oversees the completion of I-9 documentation, and ensures compliance with onboarding protocols. It reinforces training through daily routines and promotes continuous learning and operational consistency. The Club Enablement Lead maintains deep expertise in club roles, job functions, compliance protocols, and safety standards, providing guidance and support to associates on systems, safety practices, and operational procedures. This role fosters a collaborative, people-first environment that drives associate engagement and retention, champions change initiatives, and collaborates across departments to drive adoption and engagement. It acts as a connector within the club, cultivating relationships and building trust across teams, and supports efforts to lower turnover and promote career growth through consistent coaching and mentorship. The role ensures club operations align with Sam’s Club strategic goals and values, monitors and supports compliance with safety standards and operational protocols, and promotes consistency in execution across departments to enhance member and associate experiences. The position also leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. It develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. The role demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. It embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; and helps to attract the best talent. The role works as a team; builds strong and trusting relationships; and communicates with impact, energy, and positivity to motivate and influence. It strengthens the team by helping, developing and mentoring others; and recognizes others’ contributions and accomplishments. The position maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; and supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. It acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The role delivers results while putting the customer first. It makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. The position displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. It drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Requirements

• 6 months retail experience including operating front-end equipment (for example, cash register)
• 6 months customer service experience.
• Must be 18 years of age or older.

Nice To Haves

• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• Leading a front-end team
• Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.
• Reinforces training through daily routines and promotes continuous learning and operational consistency.
• Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.
• Provides guidance and support to associates on systems, safety practices, and operational procedures.
• Fosters a collaborative, people-first environment that drives associate engagement and retention.
• Champions change initiatives and collaborates across departments to drive adoption and engagement.
• Acts as a connector within the club, cultivating relationships and building trust across teams.
• Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.
• Ensure club operations align with Sam’s Club strategic goals and values.
• Monitor and support compliance with safety standards and operational protocols.
• Promote consistency in execution across departments to enhance member and associate experiences.
• Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
• Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
• Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees