Goshen Club Director

Boys & Girls Clubs of Elkhart County • Goshen, IN

7d

About The Position

The Club Director leads, manages, and is accountable for the overall operations, people, and performance of assigned Club site(s). The role ensures high-quality and compliant youth programming, strong staff performance, sound operational and financial oversight, and meaningful engagement with families, schools, and community partners. The Club Director models the organization’s mission and values and Youth Development Strategy while maintaining accountability for results.

The position oversees staff, daily operations, budgets and facilities, program quality and compliance, community relationships, and accurate reporting. It uses data, observation, and feedback to monitor results and drive continuous improvement, while helping ensure a safe, inclusive, healthy, and welcoming environment for youth, staff, and families.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• At least 3 years of supervisory or management experience.
• At least 3 years of experience overseeing school-age youth in a group setting.
• Strong knowledge of youth development principles and safety practices.
• Demonstrated ability to lead, manage, and hold teams accountable for results.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Proven ability to build collaborative relationships across teams and with external partners.
• Proficiency with Microsoft Office and other relevant software systems.
• Reliable transportation, a valid driver’s license, and active automobile insurance.
• Ability to meet the physical demands of the role, including lifting up to 20 lbs and extended periods of standing or sitting.

Responsibilities

• Lead, manage, and hold site supervisors and staff accountable for performance, outcomes, and alignment with organizational values.
• Build and sustain a positive, inclusive, high-performing team culture; ensure staff understand the Club’s mission, core beliefs, inclusion statement, and Youth Development Strategy.
• Identify training, coaching, and development needs and ensure appropriate onboarding and ongoing staff development.
• Allocate work and resources to meet program, operational, and compliance expectations, and address performance issues promptly in alignment with organizational people practices.
• Manage day-to-day Club operations and ensure safe, effective program and service delivery.
• Manage site budgets and expenditures, participate in annual budgeting, and support financial planning and forecasting.
• Maintain safe and ready facilities, equipment, and supplies; oversee facility operations, emergency response, and urgent needs with facilities staff and contractors.
• Ensure programs align with strategic priorities, grant requirements, and youth development outcomes; monitor quality using data, observation, and youth and family feedback, and drive continuous improvement.
• Ensure compliance with organizational policies, licensing requirements, safety standards, and funder expectations; reinforce staff and member conduct and behavioral expectations.
• Serve as a primary relationship manager for school partners, families, community partners, and key stakeholders; promote the Club’s mission, programs, and impact and strengthen partnerships.
• Communicate professionally and consistently with internal departments to maintain alignment and support.
• Ensure accurate and timely records of attendance, participation, incidents, achievements, and required reports.
• Monitor key performance indicators for enrollment, retention, staffing, program quality, and compliance; communicate progress, challenges, and needs to leadership.
• Use data to inform decisions, solve problems, and improve site performance.

Benefits

• Paid holiday pay and pay for designated BGCEC winter closure days, based on the employee’s regular work schedule.
• No membership fees at BGCEC Clubs or KidsCare programs for qualifying dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager