Club Concierge - The Langham, Pasadena
About The Position
The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride. Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. This role is within the Club Lounge department and is responsible for assisting all Club Level guests by providing genuine care and comfort.
Requirements
- Must have basic knowledge of food and beverages preparation.
- Able to anticipate guest’s needs.
- Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
- Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
- Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.
- Able to anticipate guest’s needs.
- Food Handler’s Certificate required.
- Must be minimum age to serve alcohol.
Nice To Haves
- Prior hospitality experience preferred.
Responsibilities
- Service of food and beverage to include delivery of food and/or beverage items from kitchen areas to the Club Lounge.
- Completes opening and closing side work including stocking plates, silverware, filling coffee grinder.
- Retrieves fresh fruit display, pastry display, coffee, juices, etc., from kitchen areas and delivers to Club Lounge.
- Retrieves and/or puts away dishes and silver from room service area and restocks kitchen, cleans area, and moves tables and chairs as required.
- Organizes and displays breakfast by setting up food displays and drinks.
- Displays bar, sets up bottles, cuts condiments, retrieves ice forms from room service to replenish bar.
- Monitors the inventory and presentable condition of all glasses, dished and silver to ensure they meet Club standards.
- Answers all telephone calls within three rings.
- Greets guests in a friendly and courteous manner.
- Busses tables and maintains an overall clean Club Lounge.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
