Club Associate Workout Anytime Greensboro

Greensboro•Greensboro, NC

7d•Onsite

About The Position

We're hiring for our front desk in Greensboro — a flexible-hours role for someone who likes being around people, takes care of the details, and wants to grow into the gym industry from a real starting point. This isn't a commission job. Our club runs on RAMP (Resistance Applied Metabolic Prescription), a structured fitness program we prescribe to every member, not just the ones paying extra for personal training. Every member gets a program built around what they're actually trying to accomplish, and we adjust it as they progress. Your job on shift is to be the person who makes the club feel welcoming, runs the club independently, and introduces new and prospective members to what we actually do here. No cold calls. No pressure closes. No quota. Just a club that works and a team that cares. THE ROLE You'll cover the club during working hours as the primary person front of house. That means greeting every member who walks in, answering the phone, keeping the club clean and operational, and being the first face a prospective member sees when they come in for a tour.

Requirements

Positive, friendly, and genuinely comfortable around new people.
Reliable. When your shift starts, you start.
Comfortable on the phone, or willing to get there.
Organized enough to follow a process the same way every shift.
Interested in fitness, health, or wellness in some form. You don't have to be a gym rat, but this shouldn't be a world you have no connection to.
Background in customer service, retail, hospitality, healthcare, or any people-facing role is a plus.
Previous gym experience isn't required.

Responsibilities

Greet and know the members. Learn the members who come in on your shift. Call them by name. Notice when someone is new and make sure they feel like they belong.
Answer the phone. Pick up, be helpful, and take a real message when you can't answer something yourself. The phone is one of the most important things in the club. Treat it that way.
Introduce prospective members to RAMP. Give walk-in tours without pressure. Explain what RAMP is, how it works, and why it produces better results than a standard gym membership. If someone wants to join, help them through it. If they don't, thank them for coming in and leave the door open.
Follow up with leads. Call and email people who've asked about the club through the website, referrals, or renewals. The goal is to be helpful. Answer questions, invite them in, and make it easy to take the next step when they're ready.
Keep the club sharp. Help with the maintenance and cleaning tasks that keep the club looking like a place worth coming back to. Every shift sets the standard the next one inherits.
Support club events. Lend a hand with marketing events, in-club promotions, and member appreciation activities.