Cloud Solution Architect - Cloud & AI Applications

Microsoft • ,

3d • $86,100 - $187,400

About The Position

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners. The Customer & Commercial Success organization translates Microsoft’s commercial strategy into execution at scale, bringing together planning, services, delivery, field activation, and execution excellence to accelerate customer value and growth.

Microsoft is seeking a customer-facing Cloud Solution Architect for Cloud & AI Applications to help commercial customers bring AI-powered applications to production scale on Azure. The role leads technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, Azure Logic Apps, Azure DevOps, App Services, serverless, containers, and GitHub. The architect is accountable for customer satisfaction, delivery excellence, cloud consumption growth, and successful customer deployments.

The role focuses on production readiness for mission-critical workloads, including Azure Logic Apps, Azure AI Foundry, AKS, App Services, and GitHub, using technologies and languages such as C#, Python, and .NET. It involves collaboration with customer executives, developers, and engineers to turn technical innovation into business outcomes.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, and at least 2 years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting; or equivalent experience.
• Demonstrated expertise in Azure Logic Apps and ability to provide technical leadership, develop and deliver workshops and assessments, and create scalable, reusable IP.
• Technical certification in cloud, such as Azure, Amazon Web Services, Google, or security certifications.
• Proficiency in Azure Logic Apps, Azure DevOps, Azure AI Foundry, AKS, App Service, APIM, and GitHub.
• Ability to engage customer IT and business leaders and collaborate hands-on with customer development teams.
• Ability to lead architecture design, proofs of concept, minimum viable products, and technical delivery for cloud and AI application workloads.

Nice To Haves

• Bachelor’s degree in a listed or related field and at least 5 years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting; or equivalent experience.
• Master’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and at least 3 years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting; or equivalent experience.
• At least 2 years of experience working in a customer-facing role, internal and/or external.
• At least 2 years of experience working on technical projects.
• Technical certification in cloud, such as Azure, Amazon Web Services, Google, or security certifications.
• Proficiency in Azure Logic Apps, Azure DevOps, Azure AI Foundry, AKS, App Service, APIM, and GitHub.

Responsibilities

• Engage with customer IT and business leaders to understand application and AI priorities and design secure, scalable solutions that drive business value and customer satisfaction.
• Provide technical leadership in Azure Logic Apps, including developing and delivering workshops and assessments and creating scalable, reusable intellectual property (IP).
• Lead technical engagements across architecture design, proofs of concept, and minimum viable products to accelerate adoption of Azure AI, App Services, containers, and GitHub.
• Own end-to-end technical delivery results and ensure the completeness and accuracy of consumption and customer success plans in collaboration with the Customer Success Account Manager.
• Drive next-best actions and generate incremental cloud pipeline from each engagement.
• Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Provide delivery oversight and escalation support for key Cloud Acceleration Factory engagements across AI and App Innovation projects.
• Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases.
• Share customer insights and feedback with engineering teams to influence product improvements and remove adoption blockers.
• Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.
• Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends; contribute to internal and external technical communities.
• Become accredited and certified to deliver advanced and expert-level work in priority workloads including Azure AI Foundry, AKS, App Service, APIM, and GitHub.
• Work hands-on with customer development teams to understand application landscapes and constraints, then design and drive application migration and modernization strategies for scalability, resiliency, and AI workload readiness on Azure.
• Continuously align skills to customer needs, contribute to knowledge sharing, and mentor others to accelerate customer outcomes.
• Embody Microsoft’s culture and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level