Cloud Solution Architect Skilling & Enablement Lead

Microsoft • ,

4d • $97,600 - $206,400

About The Position

The Cloud Solution Architect Skilling & Enablement Lead is accountable for ensuring Cloud Solution Architects (CSAs) across all Operating Units achieve and maintain the technical skills, certifications, and Unified accreditations required for their roles. The position owns worldwide CSA skilling and technical readiness strategy, defines role-based learning requirements, and establishes scalable programs that build technical depth and customer delivery readiness as technologies and business priorities evolve.

The role partners with technical and business stakeholders to identify emerging skill requirements, measure readiness and capability gaps, and deliver targeted interventions. It establishes governance, reporting, and operating rhythms for tracking progress, and evaluates program performance through KPIs, OKRs, ROI, dashboards, and reviews. The lead adapts, optimizes, or retires programs based on measured business impact and field feedback.

The position also leads change management, stakeholder adoption, and complex cross-functional program execution, including portfolios, timelines, resources, budgets, risks, and dependencies. It designs and improves strategic business programs aligned with organizational priorities, and develops a global CAIP CSA community through knowledge sharing, reusable asset discovery, technical office hours, customer-story exchange, feedback, and open dialogue. The role maintains close relationships with CAIP CSA Managers and CSA Champions to reinforce role expectations and activate priority practices.

The role is part of Microsoft’s Commercial Solution Area and Cloud and AI Platforms organization, which helps customers turn cloud and AI ambitions into measurable business outcomes. Microsoft describes its mission as empowering every person and organization to achieve more and emphasizes a growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, Engineering, or a related field, and 4+ years of experience in business consulting, sales, sales operations, IT, account management, business development, marketing, IT field sales, or a related field.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Previous field experience as a Cloud Solution Architect or in an equivalent role.
• Understanding of cloud, data, AI, application, and developer technologies, and ability to translate evolving technical priorities into role-based skilling requirements.
• Experience developing and executing technical skilling, readiness, certification, or accreditation programs at enterprise scale.
• Demonstrated ability to build programs that drive measurable technical proficiency, rather than only training participation or completion.
• Experience with technical field roles and understanding of skills needed for complex customer engagements and solution delivery.
• Knowledge of technical certification, credentialing, assessment, and accreditation models.
• Experience identifying capability gaps through readiness data, field feedback, and business priorities and translating insights into targeted interventions.
• Experience leading cross-functional programs involving technical, engineering, field, learning, and business stakeholders.
• Program management and operational discipline, including establishing goals, governance, measurement, reporting, and continuous improvement.
• Ability to operate effectively in a global organization and scale programs across geographies, roles, and technical disciplines.
• Communications and influencing experience, including aligning senior stakeholders around technical capability priorities without direct authority.
• Experience in customer-facing cloud or technical delivery roles.
• Experience with Microsoft Cloud technologies and technical role expectations.
• Experience with professional certifications, technical assessments, and accreditation programs.
• Experience building learning journeys that combine formal training with hands-on, applied, and experiential learning.
• Experience using data and telemetry to measure technical readiness and prioritize capability investments.

Responsibilities

• Own the worldwide CSA skilling and technical readiness strategy so CSAs maintain the capabilities required for their roles.
• Drive attainment and maintenance of required technical certifications, credentials, and Unified accreditations.
• Define role-based skilling requirements and learning paths aligned with evolving technologies, solution priorities, and delivery expectations.
• Establish and execute scalable skilling programs that build technical depth and customer delivery readiness across the CSA community.
• Partner with technical and business stakeholders to identify emerging skill requirements and translate them into actionable readiness plans.
• Measure CSA technical readiness, identify capability gaps, and drive targeted interventions to improve proficiency and accreditation.
• Establish governance, reporting, and operating rhythms to track skilling progress, certification attainment, accreditation, and readiness gaps.
• Evolve skilling programs based on technology changes, business priorities, field feedback, and measured readiness needs.
• Define and measure program success using KPIs, OKRs, ROI, and other metrics; conduct cost-benefit and risk analyses; monitor program health; and optimize or retire programs based on business impact and lessons learned.
• Develop and execute change strategies, secure stakeholder buy-in, create communication and onboarding plans, drive adoption, and coordinate training, reskilling, and partner readiness efforts.
• Lead project portfolios and cross-functional execution, managing governance, timelines, resources, budgets, risks, and dependencies while maintaining business rhythms and supporting compliance and operational goals.
• Research, forecast, and analyze business opportunities; define program strategy and success criteria; solve complex problems; improve operations; and deliver secure, compliant, scalable solutions aligned with organizational priorities.
• Develop and lead a global CAIP CSA community, creating scalable mechanisms for knowledge sharing, reusable asset discovery, technical office hours, customer-story exchange, feedback collection, and open dialogue.
• Maintain close relationships with CAIP CSA Managers and CSA Champions to reinforce the role bar and activate priority practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level