Cloud Ops Engineer

Docusign • Chicago, IL

2d • Hybrid

About The Position

As a Cloud Security Engineer on Docusign’s platform security engineering team, you will establish and enforce cloud security baselines and continuously strengthen the company’s security posture. You will design and implement proactive protections for cloud infrastructure, advance secure-by-default practices, and deliver security outcomes that support platform growth. This is an individual contributor role reporting to the Director, Identity Security & Security Solutions Engineering.

The position is hybrid, with a minimum expectation of two in-office days per week. The frequency may vary by team, but weekly in-office attendance is expected.

Requirements

• At least 5 years of experience in cloud security engineering or a related field.
• Bachelor’s degree in Computer Science, Engineering, or a related discipline.
• Experience with at least one programming language: Python, Go, or TypeScript.
• Experience with policy-as-code and infrastructure-as-code tools such as OPA, Sentinel, Conftest, Terraform, CloudFormation, or CDK.
• Experience integrating security controls into CI/CD pipelines.
• Experience with multi-cloud environments.
• Experience with Kubernetes and container security.
• Experience with incident response and root cause analysis in cloud environments.
• Experience with monitoring, alerting, and defining service level objectives.
• Experience authoring technical documentation, modules, and runbooks.
• Experience with cloud security posture management (CSPM/KSPM) tools.
• Experience hardening images and registries and implementing workload/runtime controls.
• Experience collaborating with engineering, IT, and security teams.

Nice To Haves

• Master’s degree in Computer Science, Engineering, or a related discipline.
• Deep experience with Azure security services, architecture, and best practices.
• Knowledge of Wiz, Microsoft Defender, or similar CWPP/CNAPP solutions.
• Experience with AWS and/or GCP security controls.
• Experience with serverless security and securing cloud-native applications.
• Experience with regulatory compliance frameworks such as SOC 2, ISO 27001, or PCI DSS.
• Experience with automated remediation and security orchestration in cloud environments.
• Experience with secrets management and PKI in cloud platforms.

Responsibilities

• Design and implement scalable security controls and systems to protect cloud infrastructure across a global environment.
• Lead initiatives to establish, enforce, and continuously improve cloud security baselines and guardrails.
• Collaborate with engineering, product, and operations teams to embed security into infrastructure, platforms, and development workflows.
• Develop and maintain automation, policy-as-code, and infrastructure-as-code solutions to streamline security operations and compliance.
• Integrate security checks and guardrails into CI/CD pipelines to support secure development and early risk detection.
• Respond to cloud security incidents, conduct post-mortems, and drive remediation and platform hardening based on lessons learned.
• Harden cloud resources, images, and registries, and deliver reusable modules and templates for secure-by-default deployments.
• Monitor and reduce configuration drift, verify remediation effectiveness, and manage exceptions with clear criteria and review processes.
• Operate and optimize third-party cloud security platforms, ensuring reliability and alignment with service level objectives.
• Author documentation, runbooks, and self-service resources to support secure cloud adoption by product and platform teams.
• Report on security metrics, including coverage, drift, and incident response effectiveness, to support transparency and continuous improvement.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Paid time off and paid company holidays based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health benefit plan options, including plans with 100% employer-paid premiums and plans with minimum employee contributions, available from day one of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior