Cloud Engineer

Acrisure Cyber Services

4d•$100,000 - $130,000•Remote

About The Position

Acrisure Cyber Services is seeking an experienced Cloud Engineer to design, deploy, optimize, and manage enterprise Virtual Desktop Infrastructure (VDI). The role leads administration of Microsoft Azure Virtual Desktop (AVD), streamlines profile management with FSLogix, and uses Nerdio Manager to automate scaling, image management, and cost optimization. The Cloud Engineer works closely with security, networking, and helpdesk teams to provide end users with a fast, reliable, and secure cloud desktop experience. The position also involves supporting Windows 365 environments, maintaining Windows multi-session and single-session images, resolving complex production issues, enforcing security and compliance controls, and maintaining technical documentation. Work outside standard business hours may occasionally be required to accommodate client needs. Acrisure Cyber Services is a technology partner providing managed infrastructure and devices, helpdesk support, cybersecurity, strategic cyber executive services, and digital transformation. The company emphasizes collaboration, customer service, learning, growth, and mentoring. Company-sponsored events are held at employees’ locations.

Requirements

At least 3 years of hands-on experience in systems or cloud engineering; the posting specifies a range of 3+ to 5+ years.
At least 2 years of specialized experience with Azure Virtual Desktop (AVD), Nerdio, and FSLogix.
Deep understanding of Azure Resource Manager (ARM), virtual networking, Entra ID (Azure AD), AD DS, and hybrid identity.
Demonstrated job stability.
Accountability and reliability in completing assigned work.
Excellent written and oral communication skills.

Responsibilities

Administer, configure, monitor, and scale Azure Virtual Desktop (AVD) and Windows 365 environments.
Use Nerdio Manager for AVD to automate host pool scaling, auto-healing, image deployments, and resource optimization.
Design, deploy, configure, and troubleshoot FSLogix profile containers, including profile and Office redirections; resolve sign-in delays, corruption, and performance bottlenecks.
Build, patch, test, and maintain golden or master images for Windows 10/11 multi-session and single-session hosts.
Diagnose and resolve complex production incidents involving session host connectivity, authentication, and application delivery.
Enforce security baselines, endpoint compliance, Conditional Access policies, and Microsoft Defender for Endpoint integrations across VDI sessions.
Maintain architectural diagrams, standard operating procedures, root-cause analysis logs, and knowledge-base articles.
Collaborate with security, networking, and helpdesk teams to provide a fast, reliable, and secure cloud desktop experience.
Occasionally work outside standard business hours to accommodate client needs.