Cloud Operations Engineer

Novalink Solutions LLC•Phoenix, AZ

About The Position

The Cloud Operations Engineer orchestrates and automates enterprise cloud platforms across the agency and deploys, configures, and operates scalable, highly available, fault-tolerant systems in public cloud environments. The role partners with enterprise architects to gather requirements and deliver secure, resilient IaaS, PaaS, and SaaS solutions that follow cloud best practices. The engineer monitors, audits, and troubleshoots complex application stacks involving virtualization, containers, and microservices in a 24x7 mission-critical environment. Responsibilities also include implementing agency security guidelines, establishing cloud cost controls and optimization mechanisms, authoring technical project documentation, and maintaining procedures and standards for cloud application protocols and platform usage. The position works standard business hours, with periodic after-hours operational changes and maintenance windows. It is initially temp-to-hire through a contract staffing agency. Following conversion to a permanent role, employees are eligible for the State of Arizona benefits package. Employment is contingent on successful completion of an enterprise background investigation.

Requirements

  • At least 5 years of experience as a Cloud Engineer.
  • Strong knowledge and ability to create and administer cloud computing solutions, especially with AWS.
  • Hands-on systems administration knowledge of Microsoft Windows Server and Linux Server operating systems in virtualized environments.
  • Three to five or more years of experience automating operational routines using PowerShell, Python, Bash, JSON, or CLI tools.
  • Proficiency administering and using Git/SCM platforms, modern DevOps automation workflows, and Infrastructure as Code implementations.
  • Demonstrated proficiency leveraging modern AI tools and Large Language Models (LLMs) to accelerate scripting, debug infrastructure issues, draft documentation, and optimize operational workflows.
  • Solid working knowledge of networking principles, including DNS, TCP/IP, firewalls, load balancing, and provider-level data flow controls.
  • Analytical problem-solving and critical-thinking skills; ability to work independently with minimal supervision, adapt to shifting priorities, and communicate effectively across organizational levels.

Nice To Haves

  • Bachelor’s degree in Computer Science, Information Management Systems, or a related discipline, or equivalent experience.
  • Three to five or more years of experience managing enterprise public cloud environments and automated infrastructure.
  • At least one active, industry-recognized cloud vendor certification: AWS Associate or Professional (Solutions Architect, CloudOps Engineer, or DevOps Engineer), or Microsoft Azure Associate or Professional (Administrator or Solutions Architect).
  • Experience in cloud cost optimization, automated auditing and monitoring, and managing database deployments across public cloud service models.
  • Experience debugging complex infrastructure issues.
  • AWS certification.

Responsibilities

  • Orchestrate and automate enterprise cloud platforms using Infrastructure as Code (IaC), scripting, and Source Control Management (SCM) platforms.
  • Deploy, configure, and operate scalable, highly available, fault-tolerant systems across public cloud IaaS and PaaS environments.
  • Partner with enterprise architects to gather system requirements and deliver secure, resilient IaaS, PaaS, and SaaS solutions aligned with cloud best practices.
  • Monitor, audit, and debug technical issues across application stacks involving virtualization, containers, and microservices in a 24x7 mission-critical environment.
  • Implement agency security guidelines across cloud environments and establish proactive operational cost-control and optimization mechanisms.
  • Author technical project documentation and maintain desk procedures and standards for cloud application protocols and platform usage.

Benefits

  • Upon conversion to a permanent role, eligibility for the State of Arizona benefits package, including health, dental, vision, and life insurance.
  • Upon conversion to a permanent role, eligibility to enroll in the ASRS Defined Benefit Pension Plan.
  • Benefits during the initial temp-to-hire phase are managed through the contract staffing agency.
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