Cloud & Data Center Engineer

Dorman Products•Hatfield Township, PA

3d•$92,700 - $138,000•Hybrid

About The Position

The Cloud & Data Center Engineer is a hands-on infrastructure role supporting the day-to-day operation, reliability, and improvement of Dorman’s on-premises data center and cloud environments. Reporting to the Lead System Analyst, the position provides operational support across compute, storage, virtualization, backup, monitoring, and cloud infrastructure, with a primary focus on AWS and supporting responsibilities in Microsoft Azure. The engineer works within established architecture, security, and operational standards, collaborates with network, security, application, and service teams, and escalates complex design or production issues when appropriate. The role emphasizes dependable operations, automation, documentation, incident response, and technical growth across hybrid infrastructure. The position supports Dorman’s hybrid infrastructure footprint, including AWS cloud services, VMware virtualization, NetApp storage, Veeam backup and recovery platforms, and Datadog monitoring solutions. It follows a hybrid work model, requiring at least one day per week onsite at the corporate headquarters in Colmar, Pennsylvania, typically Thursday. The onsite day may change based on business demands, meetings, and collaboration needs. The role also includes participation in scheduled after-hours work and an on-call rotation as required.

Requirements

Working knowledge of AWS infrastructure services and foundational knowledge of Azure.
Hands-on experience supporting enterprise production infrastructure, including VMware virtualization, NetApp storage, Veeam backup and recovery, Datadog monitoring, and Windows and/or Linux systems.
Working knowledge of TCP/IP, DNS, firewalls, VPNs, cloud networking, identity and access management, and hybrid connectivity concepts.
Experience with observability and incident response tools such as Datadog, CloudWatch, Azure Monitor, or comparable platforms.
Understanding of infrastructure security fundamentals, patching, vulnerability remediation, encryption, least privilege, and change management.
Ability to troubleshoot methodically, document work clearly, manage competing priorities, and communicate effectively with technical and business partners.
Willingness to learn across on-premises and cloud technologies and to escalate issues that exceed the role’s authority or expertise.
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
At least 3 years of experience in infrastructure, systems, data center, cloud, or platform operations.
Hands-on experience supporting production infrastructure.
Experience supporting Windows and Linux infrastructure in enterprise environments.

Nice To Haves

Practical experience with Infrastructure-as-Code and automation tools such as Terraform, CloudFormation, ARM/Bicep, PowerShell, Python, or similar tools.
AWS experience; Azure experience is a plus.
Experience administering VMware environments, NetApp storage systems, Veeam backup and recovery platforms, and Datadog monitoring solutions.
Associate- or administrator-level certifications such as AWS Solutions Architect - Associate, AWS SysOps Administrator - Associate, Microsoft Azure Administrator Associate, VMware VCP, or comparable credentials.
Experience supporting data, analytics, or AI platform infrastructure.

Responsibilities

Support, maintain, and troubleshoot on-premises data center and cloud infrastructure, including compute, storage, virtualization, operating systems, backup, and monitoring platforms.
Provision and administer AWS infrastructure and provide supporting administration in Azure using established standards, templates, and change-management processes.
Support and administer VMware virtualization, NetApp storage, Veeam backup and recovery, and Datadog monitoring, including configuration, performance tuning, capacity management, troubleshooting, upgrades, and lifecycle management.
Assist with Infrastructure-as-Code and automation using tools such as Terraform, CloudFormation, ARM/Bicep, scripting, and approved CI/CD pipelines.
Monitor infrastructure health, availability, performance, capacity, and backup status; respond to alerts and help resolve incidents and recurring problems.
Support hybrid connectivity and shared infrastructure services, including DNS, identity integrations, private connectivity, certificates, and access controls, in coordination with network and security teams.
Apply security and compliance requirements for identity, encryption, patching, vulnerability remediation, logging, and configuration management.
Assist with cloud cost management by maintaining tagging, reviewing utilization, identifying rightsizing opportunities, and supporting budgets and alerts.
Execute approved changes, maintenance activities, migrations, and disaster recovery tests, including scheduled after-hours work and participation in an on-call rotation as required.
Create and maintain technical documentation, diagrams, asset records, standard operating procedures, and recovery runbooks; share knowledge with peers and support teams.
Contribute to infrastructure projects and continuous-improvement initiatives under the direction of senior technical staff and the Lead Data Center Engineer.