Lead, Cloud and Security

North American Construction Group Inc.•Acheson, AB

6h•Onsite

About The Position

We are seeking a Cloud and Security Team Lead to support our IT team by being responsible for the daily leadership and operational management of the organization's IT infrastructure in a 24x7x365 environment. This is a great opportunity for a problem solving individual who enjoys working with a high performing and innovative team while making an impact. Here at NACG we want to be a part of the next step in your employment journey and push your future forward. Our people are what make North American Construction Group an industry leader, its our people that keep the largest fleet of equipment in Western Canada running and it's our people that keep our job sites safe.

Requirements

Bachelor’s degree or diploma in Information Technology, Computer Science, or a related discipline; equivalent experience in IT operations and leadership will also be considered.
Demonstrated commitment to continuous professional growth, including leadership development and staying current with evolving infrastructure and cloud practices.

Nice To Haves

Formal leadership or management training (e.g., people leadership, coaching, or organizational management) is strongly preferred.
Certifications in service management or governance (such as ITIL Foundation) are considered valuable assets.
Technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are beneficial but secondary to demonstrated leadership and team management experience.

Responsibilities

Lead and support the daily activities of NACG’s cloud and infrastructure team. Provide guidance, mentorship, and coaching to ensure effective teamwork, technical proficiency, and professional growth.
Manage and prioritize day-to-day operational tasks—including monitoring, maintenance, incident response, and service requests—for NACG’s core environment and shared infrastructure services used by subsidiaries. Ensure stability and availability across these environments.
Oversee proactive maintenance and capacity planning to ensure optimal system performance, scalability, and minimal downtime for both NACG and subsidiary-supported infrastructure services.
Lead incident response efforts for infrastructure services impacting NACG or its subsidiaries. Coordinate communications and ensure thorough root cause analysis and follow-up improvements.
Identify operational inefficiencies and drive enhancements to procedures, documentation, and automation to improve reliability and efficiency across all supported environments.
Work closely with application teams, service owners, and subsidiary IT contacts to ensure that shared infrastructure services are aligned, secure, and operating effectively.
Ensure operational activities follow established security, compliance, and governance frameworks (including SOX and NIST-aligned controls). Support audit and reporting requirements across NACG and subsidiary-impacting infrastructure services.
Maintain comprehensive operational documentation, SOPs, and knowledge base articles to ensure consistency and clarity for internal teams and subsidiary stakeholders who rely on NACG-provided services.
Provide leadership for on-call rotations, ensuring effective coverage and timely response to infrastructure issues affecting NACG or its subsidiaries. Maintain an onsite presence with flexibility for after-hours support as needed.