Cloud Analyst

Rhoads Industries•Philadelphia, PA

About The Position

Rhoads Industries is seeking a Cloud Analyst to deploy, support, monitor, and optimize its Microsoft Azure cloud environments, including Azure Government and GCC High. The role focuses on cloud performance, security, cost efficiency, and reliability while working within organizational governance standards and supporting automation and repeatable deployments. The Cloud Analyst also provides tier-2 and tier-3 support for escalated cloud issues.

Requirements

Bachelor’s degree in information technology, computer science, or a related field.
At least 8 years supporting Microsoft environments with 500 or more end users, including at least 3 years of hands-on Azure experience.
U.S. citizenship.
Working knowledge of core Azure services, including compute, storage, networking, and Microsoft Entra ID, as well as cloud governance and security principles.
Scripting and automation experience, such as with PowerShell or Azure CLI.
Strong troubleshooting and problem-solving aptitude.
Ability to adapt to changing tools, systems, and processes, and willingness to continuously expand technical knowledge and apply new skills.
Experience identifying reliable sources, gathering and analyzing information, and applying findings to troubleshoot issues, improve processes, or support decision-making.
Experience creating clear, concise, and accurate documentation, including procedures, manuals, and reports for technical and non-technical audiences.
Ability to take initiative, independently manage workload and priorities, and drive tasks to completion with minimal supervision.

Nice To Haves

Experience with Python, Terraform, and CI/CD pipelines.
Experience with Azure Government or GCC High environments.
Microsoft Azure certification such as AZ-104.

Responsibilities

Deploy, configure, and support Azure resources, including virtual machines, storage, networking, and identity services, in alignment with landing zone design and governance standards.
Monitor cloud performance, availability, and health using tools such as Azure Monitor, Log Analytics, and Microsoft Defender for Cloud.
Administer cloud access and governance controls, including RBAC, Azure Policy, tagging, and subscription and resource organization.
Partner with Cybersecurity to remediate vulnerabilities and security recommendations across cloud workloads.
Work with the IT asset manager to track and analyze cloud usage and cost, and recommend optimization and capacity improvements.
Support automation and infrastructure as code, including PowerShell, Azure CLI, Terraform, and CI/CD pipelines, to enable repeatable deployments.
Apply patches and updates, and support backup and disaster recovery for cloud workloads.
Analyze complex problems, identify root causes, and develop effective solutions.
Partner with Network, Systems, and Business Application teams to onboard and migrate workloads to the cloud.
Partner with System Operations, Business Applications, and the OCIO to migrate workloads to the cloud and maintain defense-in-depth principles.
Create and maintain architecture diagrams, procedures, and runbooks for cloud services.
Provide tier-2 and tier-3 support for escalated cloud issues.
Perform other duties as assigned.